ESIS Claims Specialist, AGL
Company: Chubb
Location: Dallas
Posted on: April 1, 2026
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Job Description:
Description The AGL Claims Specialist: Under the direction of
the Claims Team Leader, investigates and settles claims promptly,
equitably and within established best practices guidelines. Duties
may include but are not limited to: Receive assignments. Reviews
claim and policy information to provide background for
investigation and may determine the extent of the policy’s
obligation to the insured depending on the line of business.
Contacts, interviews and obtains statements (recorded or in person)
from insureds, claimants, witnesses, physicians, attorneys, police
officers, etc. to secure necessary claim information. Depending on
line of business may inspect and appraise damage for property
losses or arranges for such appraisal. Evaluates facts supplied by
investigation to determine extent of liability of the insured, if
any, and extend of the company’s obligation to the insured under
the policy contract. Prepares reports on investigation,
settlements, denials of claims, individual evaluation of involved
parties etc. Sets reserves within authority limits and recommends
reserve changes to Team Leader. Reviews progress and status of
claims with Team Leader and discusses problems and suggested
remedial actions. Prepares and submits to Team Leader unusual or
possible undesirable exposures. Assists Team Leader in developing
methods and improvements for handling claims. Settles claims
promptly and equitably. Obtains releases, proofs of loss or
compensation agreements and issues company drafts in payments for
claims. Informs claimants, insureds/customers or attorney of denial
of claim when applicable. May assist Team Leader and company
attorneys in preparing cases for trial by arranging for attendance
of witnesses and taking statements. Continues efforts to settle
claims before trial. Refers claims to subrogation as appropriate.
May arrange for salvage disposition or other recovery proceedings
as necessary by line of business. May participate in claim file
reviews and audits with customer/insured and broker. Administers
benefits timely and appropriately. Maintains control of claim’s
resolution process to minimize current exposure and future risks
Establishes and maintains strong customer relations Depending on
line of business, other duties may include: Maintaining system logs
Investigating compensability and benefit entitlement Reviewing and
approving medical bill payments Managing vocational rehabilitation
Qualifications College degree or 7 years’ experience handling
claims in a relevant line of business including Construction Defect
claims. Basic knowledge of claims handling and familiarity with
claims terminologies Effective negotiation skills Strong
communication and interpersonal skills to be capable of dealing
with claimants, customers, insureds, brokers, attorneys etc. in a
positive manner concerning losses. Ability to self-motivate and
work independently Knowledge of company products, services,
coverage’s and policy limits, along with awareness of the company’s
claims best practices Knowledge of applicable state and local laws
and ability to obtain necessary license
Keywords: Chubb, Fort Worth , ESIS Claims Specialist, AGL, Accounting, Auditing , Dallas, Texas
