Customer Service/Receptionist
Company: Acrux Limited
Location: Weatherford
Posted on: April 2, 2026
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Job Description:
EMAIL ADDRESS: ceciliajames565@yahoo.com We are seeking a
bright, articulate individual with excellent written and oral
communication skills to assist our customers with their concerns.
Responsibilities include, but are not limited to, the following: -
Resolve or delegates customer support issues with minimal to no
supervision. - Participates in strategic planning for development
of the customer support department. - Contacts suppliers/shippers
to resolve customer support issues or concerns. - Provides prompt
responses to customer concerns by gathering information for
resolution, filing damage claims, and monitoring status of open
customer support concerns through resolution. - Direct customer
contact by telephone, e-mail and fax. - Addresses customer concerns
in a friendly, confident, and timely manner. - Performs other
duties as assigned. Qualifications: - High school diploma or
equivalent required, college degree preferred. - 2 years of
customer support experience is preferred - Management experience is
a plus - Solid PC skills, working knowledge of standard office
software, such as Microsoft Office products with an aptitude to
learn in-house database system. - Must have excellent written and
oral communication skills, be even-tempered, work well under
pressure and a great multi-tasker. - Ability to work with minimum
supervision. - Ability to communicate verbally or in written format
effectively with co-workers, internal and external customers. -
Effective time mismanagement and prioritization skills within a
multi-tasking environment. - Excellent organization skills. -
Demonstrates the value of being a team player through his/her
actions. - Ability to execute under accelerated time frames. -
Ability to quickly adapt to change in priorities. Submit your
resume to the above email address for consideraion.
Keywords: Acrux Limited, Fort Worth , Customer Service/Receptionist, Customer Service & Call Center , Weatherford, Texas
