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Solutions Engineer - REMOTE

Company: Ozmo
Location: Fort Worth
Posted on: January 16, 2022

Job Description:

Ozmo is seeking a motivated, fast-learning Solutions Engineer to join our growing team. As a Solutions Engineer, you play a key role in understanding the needs of our customers and educating them on how to apply and integrate Ozmo's solutions. You will report directly to an engineering manager and work alongside product development and sales to ensure customers realize tangible value from our products.
Would you like to join the Ozmo team? As a growing technology company, Ozmo's focus is on solving tech support at scale. We build best-in-class software products that are used around the world to improve the lives of tens of millions of people each year by making technology more accessible. Ozmonauts are motivated to continuously improve and love to learn. We pride ourselves in doing exceptional work that delivers real value by transforming the way people think about technology.
What you will do:

  • Participate in discovery calls with customers to uncover and document customer requirements
  • Develop solution requirements and architecture tailored to customer needs
  • Create and communicate project plans, acceptance criteria, test plans and timelines for completing a customer integration
  • Assist developers working for the customer to integrate Ozmo's solutions
  • Collaborate with sales to create and execute plans of engagement for each customer
  • Implement integration solution proofs-of-concept
  • Learn new technologies and effectively communicate those concepts to peers
  • Train sales teams on Ozmo's products, technical capabilities and new product features
  • Contribute to RFP and security evaluation responses
    What you will bring to the role:
    • Three or more years of software development experience as part of a development team
    • Demonstrated experience presenting to customers and managing project plans
    • Expert with at least one language and good with several others, such as React, Ruby/Rails, Node.js or Python
    • Front-end development skills using HTML/CSS/JavaScript
    • Familiar with Extract, Transform, Load data processing and scripting
    • Experience using version control
    • An understanding of data models and SQL and/or NoSQL data stores
    • Knowledge of mobile development for iOS and/or Android preferred
      Perks of being an Ozmonaut:
      • Medical, vision, dental and life insurance along with short- and long-term disability
      • Paid time off (PTO) that grows the longer you're with Ozmo as well as paid holidays
      • 401k to save for retirement with employer matching
      • Paid maternity and bonding leave for new parents
      • Paid pawternity leave when you bring a new pet into your life
      • One-month sabbatical after you have been with Ozmo for seven years
      • Flexible, hybrid work options available to support your best work
        This position is a remote position.
        Applicants must be legally authorized to work in the U.S. Ozmo does not sponsor employment visas.
        Ozmo participates in the E-verify program.
        Ozmo does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, age, disability, or any other characteristic protected by law.

Keywords: Ozmo, Fort Worth , Solutions Engineer - REMOTE, Engineering , Fort Worth, Texas

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