Service Technician At Jiffy Lube
Company: ABME Auto Services
Location: Fort Worth
Posted on: January 26, 2023
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Job Description:
Come be a part of the new Jiffy Lube Multi-Care team in Austin /
Bee Cave! We are more than just oil change and provide full
maintenance and repair services for our customer's vehicles. We are
looking for talented technicians that can grow within the Jiffy
Lube system. We provide training, bonuses, full healthcare
benefits, 401(k) with matching, dental, vision, and life
insurance!ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE:General
duties that include but are not limited to:Complete all required
computer-based training and other on the job training within the
required timeframe.Report for shift on time and dressed in proper
uniform to include required Personal Protective Equipment (PPE),
slip resistant shoes and good hygiene.Maintain clean and safe work
environment including using all safety equipment and following all
safety procedures.Greet all guests within 5 feet, in a
professional, pleasant manner.Attend store meetings, including
monthly safety meetings.Follow all ABME Auto and Jiffy Lube
policies and procedures. Curbside Marketing duties that include but
are not limited to:Hold hand held advertising signs and/or engage
in any other form of curbside marketing such as cold calling
businesses in the area or handing out coupons or flyers outside of
the store location to attract guests for the immediate purchase of
an oil change or state vehicle inspection.Must be engaging and
energetic to the guests by moving around, waving or any other
action that is appropriate and safely grabs the attention of the
guest.Clean and maintain the guest lounge, restroom, parking lot
and all property surrounding the store to maximize the guest
experience.Courtesy duties that include but are not limited
to:Clean, organize and stock work station.Ensure tools are easily
accessible.Review activity board and be familiar with primary and
secondary duties assigned.Greet the guest and escort them to the
lounge using the "No handles" policy, and provide them with a
"lounge orientation" to inform them of the location of
coffee/water, restrooms and magazines.Place protective covers on
the vehicle's floor (seat and steering wheel if necessary).Drive
guest's vehicle into/out of the bay area.Assist in a complete check
of vehicle's lights.Vacuum complete interior of the vehicle
(including underneath the floor mat) and discard obvious
trash.Thoroughly clean exterior windows (including sun roof and
side mirrors).Upper Bay duties that include but are not limited
to:Safely guide the guest's vehicle into/out of the bay area.Ensure
proper care is taken to help eliminate damage to guest's vehicle
(fender cover placement).Check and communicate initial oil
level.Determine, communicate and physically verify correct oil
filter application.Check and adjust all tires levels on vehicle to
proper inflation.Check, communicate and fill necessary fluids
replace all caps.Add oil, start vehicle, check oil pressure gauge,
check oil dipstick.Complete additional ancillary services requested
by guest.Observe lower bay quality inspection as well as perform
upper bay quality inspection to ensure zero defections.Lower Bay
duties that include but are not limited to:Complete under vehicle
inspection.Remove oil drain plug, loosen and remove oil filter,
wipe mounting plate and check filter spindle.Inspect oil drain plug
and gasket (replace if necessary)..Wipe fittings and lubricate (if
applicable).Check and fill gearboxes (if applicable).Report under
vehicle status to upper bay.Observe under carriage of vehicle once
started to ensure no leaks.Perform lower bay quality
inspection.State Inspection duties (Following certification, as
directed by store management) that include but are not limited
to:Pass the state issued background check.Attend state inspection
training class.Obtain inspection certification from the
state.Organize, clean and maintain all tools, machines and
inspection areas.Ensure all tools and machines are in good working
order.Perform state specified inspections on vehicles, which may
include all aspects of safety and emissions of the vehicle.Adhere
to the ABME Auto Vehicle Inspection Policy.Guest Service Advisor
duties (Following certification, as directed by store management)
that include but are not limited to:Gather and input guest and
maintenance information into the computer (name, address, phone
number, email address, year, make, model, etc).Review oil options,
vehicle manufacturer recommendations, previous services and report
on conditions to the guest. Present air and cabin air filters to
customers (if applicable).Recap guest requested services (with
pricing), answer any questions, and provide an estimated time frame
for services to be completed.Escort guest to the lounge (using the
"No handles" policy), and inform them of the location of
coffee/water, restrooms and magazines.Communicate additional
services requested to upper bay and gather new items/parts for
installation/service.Review invoiced items with guest, accept
payment for services, inform guest of value added items and offer
invitation of return.Team Lead duties (Following certification, as
directed by store management) that include but are not limited
to:Ensure team is working in an efficient, productive
manner.Complete the Report on Conditions to be presented to the
customer.Complete checkpoints screen for each vehicle
serviced.Monitor work flow and make adjustments as required.Utilize
practice during downtime.Coach and inform teammates by providing
feedback on performance.KNOWLEDGE, SKILLS AND ABILITIES (This is
not an all-inclusive list but is intended to give an overview of
the requirements of the position. Reasonable accommodation will be
provided under appropriate circumstances and in accordance with
applicable law.)Read, write and speak English.Must be able to
operate equipment such as (but not limited to) overhead and floor
mounted oil and grease guns, differential pump, hand tools,
radiator machine, transmission machine, tire rotation equipment,
computer, telephone and cash register.Must be able to drive
vehicles.CERTIFICATES, LICENSES, REGISTRATIONSMust possess a valid
driver's license.PHYSICAL DEMANDSMust be able to stand on concrete
or metal surfaces for extended periods of time (typically no longer
than 8 hours.)Work in an environment that frequently experiences
extreme hot and cold temperatures, loud noises, and exhaust
fumes.Lift and move inventory items, trashcans and other work
related items (up to 50 pounds).Must be able to work at a rapid
pace for long periods of time (typically no longer than 8
hours.Must be able to push, pull, pull up, bend at the knees and
waist, twist body at the waist, raise and hold arms overhead, turn
head-neck-shoulders as needed, grasp and hold tools and other items
with hands, for either extended periods of time or many times
throughout the shift.*auto repair, mechanic, car maintenance, car
repair
Keywords: ABME Auto Services, Fort Worth , Service Technician At Jiffy Lube, Engineering , Fort Worth, Texas
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