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Shipment Management Associate II

Company: Ryder System
Location: Fort Worth
Posted on: January 14, 2021

Job Description:

Current Employees:If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here at http://wd5.myworkday.com/ryder/d/task/1422$3.htmld to log in to Workday to apply using the internal application process. To learn how to apply for a position using the Career worklet, please review this quick reference guide .Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. at https://ryder.com/job-applicant-privacy-policyYou are the driving force behind our company.Start your career with Ryder today!SummaryAs part of the Ryder team, the Shipment Management Associate II will handle a variety of tasks.Essential FunctionsTechnical Support of SMC Operations: Provide tactical front line support for all command center activities at the account level and after hours support via pager and remote access as requiredCustomer Interfacing: Active communications (electronic/personal) with internal and external customers on operational issues to insure all items are addressed in a timely mannerContinuous Improvement & ISO 9001 Quality Program: Responsible for development and documenting operational processes and procedures at the account level to support site wide ISO 9001 quality systemCustomer Solution Development and Support: Proved support for peers and subordinates key operational decisions and non-typical requests to support customers business needsOperational Training: Participate in the development, deployment and maintenance of both client specific and operations generic training materials and delivery methodsProject Management: Manage a variety of account specific and site wide tactical and strategic projectsAdditional ResponsibilitiesThe SMC may be required to support the client after hours, such as nights, weekends and/or holidays via cell phone rotation and remote equipmentPerforms other duties as assigned.Skills and AbilitiesAbility to represent the company with external constituentsRepresent Ryder Shipment Management Services in a professional manner to internal and external partiesAbility to build strong customer relationshipsDemonstrated customer service capabilitiesDirect customer interface (internal/external) on all customer related issuesEffective leadership skillsStrong verbal and written communication skillsAbility to work independently and as a member of a teamDemonstrates problem solving skillsAbility to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)Flexibility to operate and self-driven to excel in a fast-paced environmentCapable of multi-tasking, highly organized, with excellent time management skillsDetail oriented with excellent follow-up practicesQualificationsH.S. diploma/GED requiredBachelor's degree preferred in Transportation Management, Logistics, Business Administration or related fieldTwo (2) years or more direct Transportation or Logistics work experience requiredTravelNoneDOT RegulatedNoJob CategorySupply ChainRyder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. at https://ryder.com/job-applicant-privacy-policyRyder operates behind the scenes, managing critical fleet, transportation and supply chain functions for over 50,000 customers, many of which make the products that consumers use every day. When you choose Ryder, you get access to industry-leading technology, one of North America's largest fleet of trucks, an expansive infrastructure of maintenance facilities and warehouses, and some of the most talented people in the industry.\#wd

Keywords: Ryder System, Fort Worth , Shipment Management Associate II, Executive , Fort Worth, Texas

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