FortWorthRecruiter Since 2001
the smart solution for Fort Worth jobs

Account Manager

Company: CorVel Corporation
Location: Fort Worth
Posted on: January 15, 2021

Job Description:

SUMMARY: Account Manager is responsible for interacting with customers on an executive level and acting as an extension of the client; understanding and communicating agreed upon strategic expectations to all internal teams and increasing the market share of business by providing service that meets and exceeds customer expectations, stewardship reporting, commitment to customer goals, and introducing/selling/implementing additional services. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: The Regional Account Manager:

  • Provides consultative customer services for one or more new or established accounts
  • Introduces new services independently or with assistance as needed
  • Key point of contact for local or regional accounts
  • Manages accounts with revenue in one region and a minimum revenue amount of $1m per account with a combined revenue for all accounts of over $3m
  • Revenue growth with existing accounts
  • Accounts Receivable - Responsible for all aspects of collections in conjunction with the respective operations management.
  • Client Stewardship- Responsible for conducting regular stewardship meetings and overseeing the integrity and delivery of client specific reports and information. Must perform in a consultative role identifying trends and providing CERIS solutions to market and business challenges.
  • Client Retention - Maintain continuous communication with customer(s) to ensure that all service expectations are identified and maintained. Communicate and engage senior management in account status, challenges and goals. Every national account and large account will have an RVP assigned as a senior operations representative to the account.
  • Surface issues or potential issues to appropriate members of the management and executive team proactively to remedy immediate concerns before they become issues. Maintain an open items matrix to document all issues and resolution.
  • Facilitate and coordinate internal customer set-up and external implementation.
  • Coordinate and attend customer meetings. Ensure appropriate CERIS participants are engaged.
  • Discuss, understand, and meet agreed upon standards as mutually determined by CERIS and customer.
  • Develop/maintain account service instructions/communicate to service staff and post on the Intranet.
  • Manage contract renewals/price increases; coordinate with the AE and/or management team as appropriate.
  • Present information to assigned customers in an organized and persuasive fashion for contract renewals, service issue discussions, or additional product sales.
  • Regular attendance on the Monthly Account Manager Call.
  • Monthly account updates and all new service opportunities documented in
  • Follow CERIS policies and procedures.
  • Requires regular and consistent attendance.
  • Comply with all safety rules and regulations during work hours in conjunction with the Injury and Illness Prevention Program (IIPP).
  • Additional duties may be assigned. KNOWLEDGE & SKILLS:
  • Reliable professional with the ability to achieve balance between customer orientation and a results-driven approach.
  • Knowledge of CorVel's services and completion of all CERIS Product Training Modules
  • Business acumen, coupled with enthusiasm and decorum
  • Excellent communication/presentation skills and ability to build relationships
  • Strong interpersonal skills and commitment to customer service.
  • Able to work collaboratively and independently.
  • Highly developed organizational abilities as well as analytical and time management skills
  • Must be proficient in Microsoft applications and CRM software (Salesforce) EDUCATION/EXPERIENCE:
  • Bachelor's degree, national certification or equivalent in business or sales and marketing.
  • Demonstrated experience in management or supervision.
  • Training within the insurance industry, managed care or related field preferred

Keywords: CorVel Corporation, Fort Worth , Account Manager, Executive , Fort Worth, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other Executive Jobs

Senior Manager/Director of Revenue Accounting
Description: Job Summary: currently remote but may require future relocation to Austin, TX, time frame undetermined This position is responsible for ensuring the accurate recording of all revenue transactions related (more...)
Company: SailPoint Technologies
Location: Dallas
Posted on: 01/21/2021

Admissions & Marketing Director Full Time Days
Description: Job Description Description Admissions and Marketing Director AdventHealth
Company: AdventHealth
Location: Burleson
Posted on: 01/21/2021

Assistant Store Manager
Description: Job DescriptionAre you an enthusiastic, creative, and ambitious self-starter Extra Space Storage needs your help with the management of one of our beautiful self-storage facilities. As an Assistant Store (more...)
Company: Extra Space Storage
Location: Dallas
Posted on: 01/21/2021

Senior Audit Manager - Marketing / HR
Description: Purpose of JobWe are currently seeking a talented Senior Audit Manager for the San Antonio Home Office or Plano Legacy location remote work not available . br br Relocation assistance is available (more...)
Company: USAA
Location: Lake Dallas
Posted on: 01/21/2021

Development Manager
Description: Our client is the national leader of analytics driven products and services to enable businesses in the construction industry to manage workforces. They are in the midst of a major technology transformation (more...)
Company: GTN Technical Staffing and Consulting
Location: Dallas
Posted on: 01/21/2021

Assistant Salon Manager
Description: Job DescriptionGot shears and a winning attitude Have a yearning to earn and a desire to support other stylists Then let's talk Maybe you're a stylist who wants more responsibility,
Company: Great Clips
Location: Colleyville
Posted on: 01/21/2021

Moneygram: Manager Of Data & Insights, Marketing And Consumer Analytics
Description: Job Summary The Manager of Marketing and Customer Analytics will lead a team of analysts and will be responsible for partnering cross functionally to provide relevant and actionable data insights to help (more...)
Company: Moneygram
Location: Anna
Posted on: 01/21/2021

Moneygram: Sr. Procure To Pay Project Manager
Description: Job Summary The Project Manager IV is responsible for the design, development and implementation of projects. The Project Manager IV provides tactical management of the project execution as defined in (more...)
Company: Moneygram
Location: Sanger
Posted on: 01/21/2021

Moneygram: Sr. Procure To Pay Project Manager
Description: Job Summary The
Company: Moneygram
Location: Frisco
Posted on: 01/21/2021

Area Sales Manager
Description: Sonendo, Inc. is a privately held, venture-backed company developing innovative technologies to transform dentistry by Saving Teeth Through Sound Science--. We are currently building a high-performance (more...)
Company: Sonendo--, Inc.
Location: Dallas
Posted on: 01/21/2021

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

Fort Worth RSS job feeds