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REMOTE - Customer Success Manager - SaaS

Company: CyberCoders
Location: Fort Worth
Posted on: November 22, 2021

Job Description:

If you are a Customer Success Manager with tech experience, please read on!

We are a global company providing a digital conversation platform for enterprise businesses, to assist our clients in sales growth, services, and efficiency. We are currently looking to a Customer Success Manager with a Computer Science/Technical degree located on the East Coast in a remote role. This is a perfect opportunity for a motivated individual early in their career, looking for a long term opportunity to grow.

If this sounds like you, I'd love to hear from you!

What You Will Be Doing

In this role, you will be responsible for building long term relationships, and managing our customer's onboarding, enablement, adoption, renewals, customer health, and satisfaction. This role requires a candidate with a technical background to be able to identify technical business needs and be able to translate those needs into a roadmap. High quality communication skills are a must for this role in order to deliver exceptional customer engagement.

What You Need for this Position
Must have a BA/BS in Computer Science or equivalent tech discipline
Experience in a similar role within the SaaS space i.e. Customer Success Manager, Technical Account Manager, and/or Program Manager
Previous knowledge and/or experience with software in digital marketing/media space
Basic hands on experience in HTML, JavaScript, CSS and connecting to APIs to confidently discuss technical terms
Exemplary relationship management, consulting, account planning, and customer success planning skills

What's In It for You
Competitive Salary ($75K-$125K)
Benefits Plan
Bonus Structure
Remote Work (East Coast Applicants)

So, if you are a Customer Success Manager with an IT degree, please apply today!

Colorado employees will receive paid sick leave. For additional information about available benefits, please contact Alyssa Arnold

Email Your Resume In Word To

Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also:

Alyssa.Arnold@CyberCoders.com
Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : AA9-1659983 -- in the email subject line for your application to be considered.***

Alyssa Arnold - Recruiter - CyberCoders

Applicants must be authorized to work in the U.S.

CyberCoders, Inc is proud to be an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Your Right to Work - In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Keywords: CyberCoders, Fort Worth , REMOTE - Customer Success Manager - SaaS, Executive , Fort Worth, Texas

Click here to apply!

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