Center Manager - Fort Worth

Company: Hairclub
Location: Fort Worth
Posted on: November 22, 2021

Job Description:

SCOPE AND ESSENTIAL RESPONSIBLITIES:
Achieve volume, revenue, and profitability goals
Appropriately staff and manage center talent and hold entire team accountable
Implement and execute of all company strategies, programs, and communications
Assure experiential needs of potential and actual clients are exceeded by appropriate team member(s)
Advance the Centers operations by initiating, coordinating, following, and enforcing program, operational, and personnel policies and procedures
Generate local marketing, lead generation, and staff pipeline
Perform other reasonable duties as assigned

KEY MEASURES OF SUCCESS:
Increase Centers Client Retention and Growth
Meet or Exceed Total Center Revenue
Meet or Exceed Centers Profitability Goals
Meet or Exceed Improve Net Promoter Score (NPS)
Maintain Highly Engaged Workforce

QUALIFICATIONS:
At least five (5) years of relevant management experience
Relevant sales and long-term client relationship experience
Experience with profit and loss statements (P&L)

KEY COMPETENCIES:
Hyper-focused on exceptional client experience
Communicate effectively with all persons in the Company
Build professional relationships
Utilize superior organizational and time management skills

Great Perks & Benefits:

Attractive work schedule: Tuesday through Saturday, with Sundays and Mondays off. Salons are closed for most major holidays.

Receive the best benefits in the industry, including:

Paid time off (PTO)
Full, comprehensive benefits (medical insurance, dental insurance, life insurance and more)
A 401(k)-retirement savings plan with company match
Tuition reimbursement
Company-paid training
A wealth of opportunities for growth and advancement

HairClub is an Equal Opportunity Employer

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