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Digital Project Manager - Remote

Company: Medable, Inc
Location: Fort Worth
Posted on: November 22, 2021

Job Description:

Company Description

Medable's mission is to get effective therapies to patients faster. We provide an end-to-end, cloud-based platform with a flexible suite of tools that allows patients, healthcare providers, clinical research organizations and pharmaceutical sponsors to work together as a team in clinical trials. Our solutions enable more efficient clinical research, more effective healthcare delivery, and more accurate precision and predictive medicine. Our target audiences are patients, providers, principal investigators, and innovators who work in healthcare and life sciences.

Our vision is to accelerate the path to human discovery and medical cures. We are passionate about driving innovation and empowering consumers. We are proactive, collaborative, self-motivated learners, committed, bold and tenacious. We are dedicated to making this world a healthier place.

Job Description
Responsible for managing complex clinical trial study projects and high visibility clients, with the goal of delivering the highest quality software & services with on-time delivery
Effectively manage all aspects of client digital clinical trial projects inclusive of scope, timelines & budget
Lead regular client project meetings and effectively communicate & manage project plans, scope, project risks, mitigation strategies and contingency plans to ensure transparency throughout the delivery process.
In collaboration with internal and client teams, effectively lead the design, configuration, implementation, execution and close out of client projects.
Lead the gathering and definition of project requirements and ensure associated documentation is complete and accurate and effectively managed through the project life cycle.
Work closely with digital programming team to ensure project scope & requirements are clear & complete while supporting the configuration & development of digital systems for client projects.
Effectively deliver digital system demonstrations to client teams in support of design, system testing & system training.
Lead team in the presentation of study services & training on study specific systems at investigator meetings.
Support the mentorship & training of new team members.
Contribute to applicable continuous improvement efforts associated to process, documentation, systems & more.
Lead project implementations and product configurations for client accounts
Develop and maintain strong customer relationships
Work closely with customers to ensure they are satisfied with the services they receive and to improve upon areas of dissatisfaction
Create and manage detailed project plans to ensure deliverables are complete on time
Effectively prioritizes own and workload of self and other team members
Effectively uses Medable's software and other systems and solutions required to support customers and projects
Study other customer success programs and analyze customer data to identify the best practices
Has in-depth understanding and knowledge of Medable's software and the use cases of Medable's solution in the market
Help customers plan and identify the best ways to utilize the software
Share knowledge, experience, and information about the industry to other team members
Educate customers on the capabilities of the software
Proactively identifies and addresses issues or risks

Qualifications
Strong interpersonal skills and leadership
Excellent communicators both orally and in writing
Strong project management skills
Prior track record working leading project implementations and product configurations for client accounts on this level
Knowledge of customer service practices
Technical aptitude and ability to learn software programs
Team player
Good time-management skills
Experience creating and managing project plans

Additional Information
Experience with clinical trial data management
Experience working with budgets
Bachelor's degree in Computer Science or health-related degree
Master's degree in Computer Science or health-related degree

Medable, Inc provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Keywords: Medable, Inc, Fort Worth , Digital Project Manager - Remote, Executive , Fort Worth, Texas

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