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Account Manager

Company: Clarus
Location: Fort Worth
Posted on: January 16, 2022

Job Description:

JOB PURPOSE:The Account Manager is responsible for managing top territories and partners (as identified by the Company) and developing and maintaining long-term relationships with Clients and Sales Reps. This position also acts as the liaison between clients and cross-functional internal teams to ensure the timely and successful delivery of products and services. The Senior Account Manager supports our network of sales reps by organizing potential leads, understanding product details, and providing the highest level of customer service.

  • This position is primarily responsible for customer relationship building and engagement efforts aimed at increasing sales opportunities and markets.
  • Manage full lifecycle of the Quote and Sales Order process.
  • Answer customer inquiries received via phone and email and proactively handle outbound communications and follow-ups.
  • Become a Subject Matter expert in all matters related to Clarus products, services, and branding.
  • Responsible for working with the Sales team to develop existing client relationships and close new business opportunities.
  • Explore opportunities to add value in cross selling and upselling to clients.
    • 1-3 years of experience in similar job function.
    • Advanced listening skills, problem resolution and negotiation skills.
    • Strong verbal and written communication skills.
    • Collaborative mindset and ability to work cross-functionally with other departments to find solutions for the clients.
    • Ability to juggle multiple projects and Sales Reps in assigned territories, while maintaining sharp attention to detail and completion dates.
    • Capable leader with an entrepreneurial spirit.
    • Previous experience with CRM software (e.g., Salesforce, HubSpot, etc.).
    • Previous sales experience is a plus.
    • Previous experience in the design/furniture industry is a plus.
    • Bachelor's Degree preferred but will consider experience In lieu of Jobble

Keywords: Clarus, Fort Worth , Account Manager, Executive , Fort Worth, Texas

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