Injury Coordinator - Case Management REMOTE position

Company: Rising Medical Solutions
Location: Fort Worth
Posted on: May 16, 2022

Job Description:

Description

We are looking for a Medical Administrative Assistant/Coordinator to join our team. Are you someone who thrives in a fast-paced environment where your time management, attention-to-detail, and communication skills are put to good use? We might have the perfect entry/mid-level opportunity for you. Join our medically-based concierge service and early intervention program and help impact injured workers lives by coordinating services, providing resources to our constituencies, and helping p

• Manage and/or assign files to appropriate staff member and initiate appropriate verbal and/or written contacts with employers, clients, claimants, and medical providers.
• Set up files in all appropriate systems; assign files, when applicable, to the nurse.
• Maintain responsibility of an individual caseload.
• Maintain appropriate electronic and paper files.
• Interface with a variety of inter-disciplinary providers (e.g., PT, diagnostic, psychology, etc.).
• Identify, maintain, and update participating providers.
• Answer incoming calls, and direct the call appropriately.
• Process all documents using computer, copier, and scanner.
• Search and copy the appropriate internal criteria guidelines, when appropriate.
• Work as part of a team to meet turn-around time for the set activity.
• Keep supervisor advised of any problems or delays.
• Continually improve job skills and knowledge of all company products and services as well as customer issues and needs, through ongoing training and self-directed research.
• Adhere to company policies, procedures, and reporting requirements.
  Requirements
  
  • Experience in any of the following disciplines a plus - CNA, Medical Assistant, Physical Therapy Aide, Workers' Compensation/Medical Unit Claims Administrator, IME Coordinator, Medical Office Manager
  • Bilingual (English/Spanish) (a plus!)
  • Experience with workers' compensation or disability (a plus!)
  • Intermediate computer and internet skills (will work with programs including MS Word, Outlook, and Excel)
  • Basic knowledge of/ability to read medical reports (knowledge of medical terminology preferred)
  • The ability to research evidence-based guidelines
  • An understanding of workflow guidelines and follow as necessary
  • Proficient verbal/telephone and written communication skills
  • A high level of efficiency, ability to maintain rapid workflow
  • An aptitude for learning, organization skills and the ability to follow systems and procedures
  • A time-management mindset, along with planning, and prioritization skills
  • The ability to work independently as well as part of a team
  • The ability to express empathy with injured and/or disabled people
  • A customer service mindset
    Benefits
    
    • Competitive base salary, profit sharing, 401k matching, generous time off, and career growth opportunities
    • Traditional first shift schedule
    • Opportunity to make a difference in reducing health care costs and increasing the value of health care to individuals and their employers.
    • Daily interaction with some of the most talented people in the medical cost-containment industry

Keywords: Rising Medical Solutions, Fort Worth , Injury Coordinator - Case Management REMOTE position, Executive , Fort Worth, Texas