Senior Program Manager
Company: Recaro Aircraft Seating Americas, Inc.
Location: Fort Worth
Posted on: January 27, 2023
Job Description:
Description:Position Summary: The Senior Program Manager must
have the industry experience / knowledge required to manage
complicated / product development projects and be in position to
mentor less experienced Program Managers. The Senior Program
Manager is responsible for the coordination of all activities
related to the fulfillment of assigned customer orders for
commercial aircraft passenger seats, from the time a program is
handed over by the Sales department, through development,
certification, supply chain and production, and until program
closure. The primary focus of the Senior Program Manager is to
ensure complete satisfaction of assigned customers with the Recaro
Aircraft Seating products and services, maintaining cost, quality
and schedule control, as well as RECARO's quality and design
standards. The Senior Program Manager has primary responsibility to
maintain program on time performance, quality, cost and weight
targets.Essential Duties and Responsibilities include the
following, other duties may be assigned:Manage complex programs
from sales handover to program closure with complete responsibility
over cost, timeline, scope and quality of the product. Complex
programs include but are not limited to:
- Full Certification Testing (Incl HIC)
- Complex IFE Installations
- High Level Customers
- Complex Seat Layouts
- Unique customer requested design solutions
- The Sr. PM must be able to advise lesser experienced PM's
regarding the aforementioned itemsResponsible to maintain overall
program timeline to support of agreed due dates at all times
- Develop full scale project plan in MS Project
- Manage ZACSA
- Manage MS Tracking database updates
- Negotiate due date changes with OEM and customers
- Define project scope, goals and deliverables that support
overall program baseline in collaboration with project team, senior
management and stakeholdersManage program scope and access the
impact of scope changes
- Responsible for communication with customers and
stakeholders
- Manage Master Change Proposals
- Manage Program budget and coordinate budget changes as
necessary
- Service bulletin coordinationResponsible for program
documentation
- Program Action Items (both internal and external)
- Program Team Meeting minutes
- Program Checklist
- Audit files and results
- MCP and Purchase Order filing
- Program Milestone Meeting documentation including Agenda and
Meeting minutes
- PSC / IPSC Presentations
- Concessions and commitment letters through OEM product support
processesResponsible to manage program team to achieve project
results:
- Lead program task and team meetings in an efficient manner
- Follow up on open items with each individual prior to their due
date
- Agree and maintain OEM submittal requirements and due
dates.
- Manage customer changes in close coordination with all impacted
team members.
- Estimate resources and participants required achieve project
goals. Where required, negotiate with department managers for the
support of required personnel
- Identify and manage project dependencies and critical path and
continually manage project expectations with team members and other
stakeholders
- Identify and resolve issues and conflicts within the project
team and when not solved in team meetings escalate per the
escalation process
- Define priorities within the project and agree on delegation of
tasks and responsibilities to appropriate personnel with clear
accountability within the program team
- Supervise all BFE activities, including the timely placement
and receipt of BFE orders, required for CDR, test and HoV
production seats
- Ensure IFE test equipment is loaded with correct software level
and is functioning properly to test the required system within
contract specificationsResponsible for overall program performance
- Primary focal for ITCM, PDR, CDR and other technical
meetings
- Responsible to organize implementation of FAI open items
- Interface with OEM contact and provide regular program progress
reports to ensure complete visibility of program at all times
- Continuously monitor OEM ratings and negotiate or correct as
required
- Report program difficulties to the program review board and
implement the decisions from review board
- Determine the frequency and content of status reports from the
project team, analyze results, and troubleshoot problem
areasResponsible to adhere Department processes and procedures
- Actively participate in team and PMO meetings to support
process upgrades or develop new processes/ procedures
- Develop and adhere to program management guidelines and
standards for project execution.
- Prepare project audits and implement risk analysis using RECARO
standards and tools.
- Conduct project postmortems and create a recommendations report
in order to identify successful and unsuccessful project elements
(as part of lessons learned practice)Responsible to take on the
role as a mentor for less experienced colleagues (Assistant Program
Manager / Program Manager I / Program Manager II)
- Provide training for Program Management Processes
- Assist in customer meetings / preparations for customer
meetings
- Aid in the preparation of program presentations
- Provide availability for question / answer
sessionsRequirements:Education/Experience:Minimum of a Bachelor's
degree is required, Master's degree is preferred. A degree in
Business, Mechanical, Aerospace or Electrical Engineering is
preferred with a minimum of 4 years' experience in a Program
Management role. Additional Skills:
- Must be able to manage complex and development programs
including Research and Development work.
- Strong, proven customer relations skills are required
- The position requires a high level understanding of engineering
concepts and FAA certification procedures for commercial aircraft
seats
- Must possess strong negotiation skills and the ability to
positively influence customer decisions, while maintaining a high
level of customer satisfaction
- Proven track record of meeting commitments
- Strong problem solving skills with the ability to exercise
mature judgment are required
- Ability to multi-task and operate in a fast-paced, high
pressure environment. Excellent organization skills are
essential
- Must have excellent internal and external communication and
presentation skills
- Ability to take initiative and work with minimum
supervision
- Multicultural background is a plus.Computer Skills:Must have
good knowledge in MS Project, SAP, and Microsoft Office
applications.Certificates and Licenses:Project Management
Professional (PMP) should be obtained.PI202017313
Keywords: Recaro Aircraft Seating Americas, Inc., Fort Worth , Senior Program Manager, Executive , Fort Worth, Texas
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