Senior Program Manager

Company: Recaro Aircraft Seating Americas, Inc.
Location: Fort Worth
Posted on: January 27, 2023

Job Description:

Description:Position Summary: The Senior Program Manager must have the industry experience / knowledge required to manage complicated / product development projects and be in position to mentor less experienced Program Managers. The Senior Program Manager is responsible for the coordination of all activities related to the fulfillment of assigned customer orders for commercial aircraft passenger seats, from the time a program is handed over by the Sales department, through development, certification, supply chain and production, and until program closure. The primary focus of the Senior Program Manager is to ensure complete satisfaction of assigned customers with the Recaro Aircraft Seating products and services, maintaining cost, quality and schedule control, as well as RECARO's quality and design standards. The Senior Program Manager has primary responsibility to maintain program on time performance, quality, cost and weight targets.Essential Duties and Responsibilities include the following, other duties may be assigned:Manage complex programs from sales handover to program closure with complete responsibility over cost, timeline, scope and quality of the product. Complex programs include but are not limited to:Full Certification Testing (Incl HIC)Complex IFE InstallationsHigh Level CustomersComplex Seat LayoutsUnique customer requested design solutionsThe Sr. PM must be able to advise lesser experienced PM's regarding the aforementioned itemsResponsible to maintain overall program timeline to support of agreed due dates at all timesDevelop full scale project plan in MS ProjectManage ZACSA Manage MS Tracking database updatesNegotiate due date changes with OEM and customersDefine project scope, goals and deliverables that support overall program baseline in collaboration with project team, senior management and stakeholdersManage program scope and access the impact of scope changesResponsible for communication with customers and stakeholdersManage Master Change ProposalsManage Program budget and coordinate budget changes as necessaryService bulletin coordinationResponsible for program documentation Program Action Items (both internal and external)Program Team Meeting minutesProgram ChecklistAudit files and resultsMCP and Purchase Order filingProgram Milestone Meeting documentation including Agenda and Meeting minutesPSC / IPSC PresentationsConcessions and commitment letters through OEM product support processesResponsible to manage program team to achieve project results:Lead program task and team meetings in an efficient mannerFollow up on open items with each individual prior to their due dateAgree and maintain OEM submittal requirements and due dates.Manage customer changes in close coordination with all impacted team members.Estimate resources and participants required achieve project goals. Where required, negotiate with department managers for the support of required personnelIdentify and manage project dependencies and critical path and continually manage project expectations with team members and other stakeholdersIdentify and resolve issues and conflicts within the project team and when not solved in team meetings escalate per the escalation processDefine priorities within the project and agree on delegation of tasks and responsibilities to appropriate personnel with clear accountability within the program teamSupervise all BFE activities, including the timely placement and receipt of BFE orders, required for CDR, test and HoV production seatsEnsure IFE test equipment is loaded with correct software level and is functioning properly to test the required system within contract specificationsResponsible for overall program performancePrimary focal for ITCM, PDR, CDR and other technical meetingsResponsible to organize implementation of FAI open itemsInterface with OEM contact and provide regular program progress reports to ensure complete visibility of program at all timesContinuously monitor OEM ratings and negotiate or correct as requiredReport program difficulties to the program review board and implement the decisions from review boardDetermine the frequency and content of status reports from the project team, analyze results, and troubleshoot problem areasResponsible to adhere Department processes and proceduresActively participate in team and PMO meetings to support process upgrades or develop new processes/ proceduresDevelop and adhere to program management guidelines and standards for project execution. Prepare project audits and implement risk analysis using RECARO standards and tools.Conduct project postmortems and create a recommendations report in order to identify successful and unsuccessful project elements (as part of lessons learned practice)Responsible to take on the role as a mentor for less experienced colleagues (Assistant Program Manager / Program Manager I / Program Manager II) Provide training for Program Management ProcessesAssist in customer meetings / preparations for customer meetingsAid in the preparation of program presentations Provide availability for question / answer sessionsRequirements:Education/Experience:Minimum of a Bachelor's degree is required, Master's degree is preferred. A degree in Business, Mechanical, Aerospace or Electrical Engineering is preferred with a minimum of 4 years' experience in a Program Management role. Additional Skills:Must be able to manage complex and development programs including Research and Development work.Strong, proven customer relations skills are requiredThe position requires a high level understanding of engineering concepts and FAA certification procedures for commercial aircraft seatsMust possess strong negotiation skills and the ability to positively influence customer decisions, while maintaining a high level of customer satisfactionProven track record of meeting commitmentsStrong problem solving skills with the ability to exercise mature judgment are requiredAbility to multi-task and operate in a fast-paced, high pressure environment. Excellent organization skills are essentialMust have excellent internal and external communication and presentation skillsAbility to take initiative and work with minimum supervisionMulticultural background is a plus.Computer Skills:Must have good knowledge in MS Project, SAP, and Microsoft Office applications.Certificates and Licenses:Project Management Professional (PMP) should be obtained.PI202016596

Keywords: Recaro Aircraft Seating Americas, Inc., Fort Worth , Senior Program Manager, Executive , Fort Worth, Texas