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Facilities Service Manager

Company: SERVPRO - North Fort Worth
Location: Fort Worth
Posted on: March 19, 2023

Job Description:

SERVPRO - of North Fort Worth Position: Facilities Service Manager Total Compensation: Up to $85,000+ per year - includes Base and Bonuses Relocation Assistance Available!

Join Our Rapidly Growing Franchise!

We are looking for hardworking, customer-service oriented candidates who have proven skills in overseeing janitorial, cleaning, and other non-emergency related building and facility services being provided at multiple client sites.
This full-time position is key to ensuring that clients' needs are met and customer satisfaction is achieved while the services are being performed correctly and costs are controlled. The ideal candidate will have a proven track record of advancement and experience in performing the services, managing teams, and excelling at exceeding customer expectations.

What You'll Do:

  • Visit client sites on a regular basis, ensuring completion of janitorial, cleaning and
  • other non-emergency related building and facility services at multiple locations
  • Provide exceptional customer care to our clients
  • Assist with scheduling of services and oversee the work performed
  • Perform tasks hands-on if needed to help support team
  • Complete quality control checks to verify that services meet client expectations
  • Ensure timely and accurate submission of required reports and documentation
  • May need to respond to client requests after hoursWhat We're Looking For:
    • Knowledge of and experience in cleaning and janitorial, building/facility services, carpet
    • and floor cleaning surface cleaning, and specialty cleaning
    • 3+ years experience overseeing and managing services provided at client site(s)
    • 5+ years experience managing team members providing services
    • Excellent customer service skills
    • Ability to identify customer needs and ensure they are metOther Requirements:
      • Valid Driver's License
      • Must meet SERVPRO - hiring requirements
      • Related professional certifications (preferred) (Registered Building Service Manager,
      • Building cleaning, Water restoration technician)
      • Bilingual (preferred)
      • Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
      • Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
      • Ability to sit/stand/walk for prolonged periods of time
      • Ability to repetitively push/pull/lift/carry objects
      • Ability to work with/around cleaning products/chemicals
      • Ability to travel locally and out of state when necessary What We Offer:
        • Relocation Assistance may be offered dependent upon candidates needs
        • Medical/dental/vision insurance - company contributes a fixed amount per month
        • Paid time off
        • Paid holidays
        • Career progression
        • Professional developmentSchedule:
          • Monday to Friday
          • On call
          • Holidays
          • Overtime
          • WeekendsSERVPRO - is a national restoration contractor with over 2,000 franchises that provides water and fire damage mitigation, restoration, janitorial, make-ready, general cleaning, reconstruction, and many other commercial services. The breadth of potential services provided is only limited by the needs of the local market.
            Current employees of Servpro franchisees: Employer will be contacted.All employees of a SERVPRO - Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO - Franchise. SERVPRO - Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

Keywords: SERVPRO - North Fort Worth, Fort Worth , Facilities Service Manager, Executive , Fort Worth, Texas

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