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Applications Development and Support Manager

Company: Yesway
Location: Fort Worth
Posted on: May 25, 2023

Job Description:

Who We Are:

Yesway is one of the fastest-growing convenience store operators in the United States.Established in 2015, Yesway is a multi-branded platform headquartered in Fort Worth, Texas, which operates 403 stores located in Texas, New Mexico, South Dakota, Iowa, Kansas, Missouri, Wyoming, Oklahoma, and Nebraska. We operate our portfolio primarily under two successful brands, Yesway and Allsup's. Our sites are differentiated through a leading foodservice offering, featuring Allsup's famous deep-fried burrito, and a wide variety of high-quality grocery items and private-label products. Our geographic footprint consists of stores located in attractive rural and suburban markets across the Midwest and Southwest, where we often are the convenience retail destination of choice and effectively the local grocer. We have a successful track record of growing through acquisitions and believe we are well positioned to continue to solidify our market position and grow our store count. We have received numerous industry awards for our growth initiatives, management team, loyalty program, and our employees' contributions to the industry. We offer competitive wages and outstanding benefits. Yesway values employees who thrive in a fast-paced, service-oriented, work culture and are focused on execution and collaboration.

Position Responsibilities:

  • Provide leadership in the design, planning, operation, architecture and maintenance of all programs and applications
  • Responsible for the delivery of development projects, maintenance, minor enhancements, and production support
  • Initially manage a team of 3 developers and 4 application support engineers
  • Demonstrate leadership by coaching, mentoring, and providing guidance to support and encourage the development of team members
  • Work closely with the CTO and business units to ensure projects are tracked, communicated, and committed delivery dates are met
  • Develop and manage department budget to ensure compliance with stated goals, guidelines, and strategic initiatives
  • Experienced working with multiple vendors to coordinate delivery of 3rd party programs
  • Manage vendor relationships to ensure the company is getting the best possible resources and that vendors are staying on task and on schedule with our projects
  • Manage the design, implementation, and documentation of IT policies, procedures and, standards as it relates to software development and support
  • Provide leadership in the development, implementation, and support of IT change management process
  • Work closely with other IT leadership such as the infrastructure manager and service desk manager to coordinate tier II activities in the application space
  • Independent travel 10% and work after hours, weekend and holidays as needed, periodically assisting, and supporting the store acquisition onboarding process.


    • Bachelor's degree in Computer Science or a related field, or an equivalent combination of education and related experience
    • Seven to ten years' experience in a retail operations technology environment required; retail point of sale experience preferred
    • Five to eight years' experience developing and managing people in IT support roles such as software developers and application support engineers
    • Previous experience with SIEM solutions and ITIL processes is very important
    • Excellent analytical and problem-solving abilities
    • Experience with ERP such as PDI
    • Strong presentation skills and the ability to create and maintain standard operating procedures and documenting system processes
    • Excellent written and verbal communication and customer service skills.
    • Experienced with various programming languages such as C#, PowerShell, SQL on Microsoft SQL server. (Using Microsoft Visual Studio targeting windows
    • The current team supports, Verifone and Gilbarco POS, store MG's, internet, phones, back-office PC, integrating self-checkouts, CRIND limit changes, Trendar/Comdata POS, as well as various applications.


Keywords: Yesway, Fort Worth , Applications Development and Support Manager, Executive , Fort Worth, Texas

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