VP Operations Strategy & Design

Company: Southwest Airlines Co.
Location: Dallas
Posted on: May 1, 2025

Job Description:

Department:Daily Operations DivisionOur Company PromiseWe are committed to providing our Employees with a stable work environment and equal opportunities for learning and personal growth. Creativity and innovation are encouraged to improve the effectiveness of Southwest Airlines. Above all, Employees will be treated with the same concern, respect, and caring attitude that they are expected to share externally with every Southwest Customer.Job Description:Southwest firmly believes that our People are our greatest asset. Leaders within the company support our People by ensuring equal opportunities for learning and growth.The Vice President of Operations Strategy & Design works closely with FP&A and corporate strategy to align commercial and operational initiatives. They provide leadership, direction, and long-term vision to the Ops Strategy & Design department, working with the EVP of Operations and other peers to align departments with enterprise objectives. This role is strategic, modernizing operations while maintaining our low-cost advantage in the airline industry.Additional Details:

• Work from our Dallas, TX headquarters during business hours due to the collaborative culture at Southwest Airlines.
• U.S. citizenship or current work authorization in the U.S. is required; sponsorship is not available.Southwest Airlines is an Equal Opportunity Employer. We value diversity and welcome applicants from all backgrounds.Model the Southwest Way:
  • Guide and lead Team Members using SWA talent management practices to promote a safe work environment.
  • Invest in leadership and personal growth through continuous learning and development.
  • Foster a culture of inclusion, recognition, and adherence to company values and competencies.Responsibilities:
    • Collaborate with the EVP of Operations to develop and implement strategic direction, ensuring alignment with organizational objectives.
    • Identify capabilities needed for future vision, balancing long-term planning with immediate operational issues.
    • Lead initiatives to modernize operations and support design and implementation efforts.
    • Support cost reduction initiatives through policy and process improvements.
    • Manage projects across operational groups, ensuring alignment and communication.
    • Transform performance analytics to provide strategic insights for leadership.
    • Serve as the Safety and Security Management representative for the OS&D department.
    • Perform other duties as assigned by leadership.Knowledge, Skills, and Abilities:
      • Strong influence and leadership across the organization.
      • Ability to lead cross-functional teams and solve complex problems.
      • Excellent communication skills, including presentation to executive levels.
      • Ability to handle confidential information appropriately.
      • Change leadership and servant leadership mentality.
      • Flexibility in working hours and availability for emergencies.
      • Understanding of operational processes and analysis techniques.Education:
        • Required: High School Diploma or GED.Experience:
          • Experience leading teams, directly or indirectly.
          • Advanced business acumen.
          • Preferred: Project, portfolio, strategy, analytics experience, and data storytelling.Licensing/Certification:N/APhysical Abilities:
            • Work from a desk or office for extended periods.
            • Communicate effectively in English.
            • Use computer and office tools proficiently.Other Responsibilities:
              • Maintain a professional appearance.
              • Meet U.S. work authorization requirements.
              • Be at least 18 years old.
              • Adhere to attendance and confidentiality standards.
              • Travel may be required, including overnight stays.
              • Work extended hours as needed.Southwest Airlines is an Equal Opportunity Employer.
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