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General Manager

Company: ICON Lodging
Location: Fort Worth
Posted on: September 13, 2019

Job Description:

Title: General Manager Salary: TBD Location: Fairfield Inn & Suites by Marriott Fort Worth Downtown/Convention Center Job Information Objective: To manage the hotels operation and maintain established cost and quality standards in order to ensure superior service and maximize profits. Job Summary We are currently seeking an enthusiastic, highly motivated individual to lead our high performing downtown Marriott property. Benefits include paid time off annually, 401k, Health Insurance, Dental Insurance, and Marriott discounts worldwide. An ideal candidate will have a proven track record in driving accounts, as General Manager. The General Manager is responsible for the overall operation of the hotel including sales generation, revenue management, recruiting, training, forecasting, guest, associate and owner satisfaction and timely reporting. The ideal candidate will possess:

  • Proven track record of providing positive leadership to ensure maximum revenue potential.
  • Experience in and a thorough understanding of the surrounding market.
  • The ability to provide leadership to position the property to achieve objectives and revenue performance.
  • Excellent written and verbal communication skills, problem solving skills, and interpersonal management skills.
  • Solid organizational, time-management, and prioritization skills.
  • Computer proficiency to include Excel, Word, Outlook and FOSSE. Education/ Experience:
    • Two to five years hotel leadership and marketing experience or equivalent combination of education and experience.
    • GM experience with the Marriott Brand is preferred.
    • Must be highly motivated, organized, self-directed, with strong initiative and desire for achievement.
    • Exceptional customer service skills required.
    • Must possess strong computer skills.
    • Excellent communication and presentations skills required.
    • Must be a leader, a driver, and bottom line oriented. Working Conditions: Will be required to work in a fast paced changing environment, with minimal supervision. Competitive Pay and Benefits Package plus bonus plan. The Fairfield Inn and by Marriott downtown Fort Worth is managed by ICON Lodging, an equal opportunity employer. Job Type: Full-time Experience:
      • Hotel Management: 2 years (Required)
      • Hotel Sales Management: 2 years (Required) Primary Responsibilities:
        • Develops short and long term financial and operational plans for the hotel which support overall company objectives.
        • Prepares the annual hotel budget.
        • Monitors hotel performance through verification and analysis of guest satisfaction systems and monthly financial reports.
        • Initiates corrective action.
        • Manages all sources of revenue including the rooms, housekeeping, food and beverage, engineering, and other departments.
        • Ensure all departments are profitable and maintain strong working relationships.
        • Works with the Director of Sales, if needed can perform duties of a Sales and Marketing manager including making marketing calls; attending community business functions; working with travel agents and direct bill accounts; and coordinating sales promotions.
        • Orders supplies and equipment as needed and in accordance to company procedures.
        • Ensure staff received proper training for each position, including safety training and standard operating procedures.
        • Inspects guests rooms, public access areas, and outside grounds for cleanliness and appearance
        • Adheres to all franchise and company procedures and regulations as well as standard operating procedures.
        • Ensure bank deposits are made daily, including weekends and holidays.
        • Promotes hotels policies and philosophies to employees and guests through direct and indirect interaction.
        • Allocates funds, authorizes expenditures and assists Area Director in budget planning
        • Produces monthly financial reports and knows at all times where the hotel stands against budget.
        • Plans, implements and manages annual capital improvement projects with prior approval from VP of Operations.
        • Manages human resources functions of the hotel by controlling turnover, motivating employees, focusing on employee development and retention and conducting regular employee meetings.
        • Protects the hotel and its assets through enforcing and maintaining a preventative maintenance program.
        • Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.
        • Stays in compliance with all established ICON Lodging policies to maintain functional and effective computer systems and hardware.
        • Provides a professional image at all times through appearance and dress.
        • Follows company policies and procedures and is able to effectively communicate them to subordinates.
        • Ensure hotel is in compliance with all federal, state and local laws, including OSHA, EEOC, Wage Hour and Health laws.
        • Available 24/7 with reliable transportation.

Keywords: ICON Lodging, Fort Worth , General Manager, Executive , Fort Worth, Texas

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