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Medical Collector

Company: Diversified Health Care Affiliates, Inc.
Location: Fort Worth
Posted on: November 22, 2021

Job Description:

Job Description The collector is responsible for making outbound phone calls as well as taking inbound phone calls, through a dialer system, in order to collect the self-pay portion of a patient's account balance or obtain additional insurance information to contact the insurance carrier in order to verify coverage for a patient's date(s) of service to bill the patient's balance due. The collector must make a minimum of 150 calls and have a minimum of 4 hours of talk time per day. The successful candidate will have strong communication and customer service skills, be self disciplined and have initiative. Third party and self pay collections experience is preferred along with knowledge of the FDCPA, HIPAA, mini-Miranda, talk offs and scripts, commercial and government insurance, and the ability to read an EOB and communicate medical terminology to patients; however, we will consider candidates with strong customer service skills and a desire, willingness to learn. This is a remote position, however, training will be conducted in our corporate office in Richardson, Texas. Company Description Since 1968 Diversified Health Care Affiliates, Inc. has provided early out and bad debt collection services to hospitals in the Dallas and Fort Worth, Texas. Our clients include, but are limited to, Baylor Scott and White Hospital, Texas Health Resources, Cook Children's Medical Center and Children's Medical Center of Dallas. Core Values Honor Loyalty Character Trust Integrity - Always doing what is right Mission Statement Our mission to inspire our employees through Biblical principles of Christian management to meet their full God given potential with a servant leadership mentality while maintaining a system of accountability and excellence to support our vision. Vision Statement Our vision is to distinguish ourselves as a Christian leader redefining receivables management services for the healthcare industry through the passion, commitment and leadership of our employees by providing innovative and cost effective revenue cycle management services to each and every client we serve. Please visit our website at We are an Equal Opportunity Employer. Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expressions, age, disability, religion, military or veteran status, or any other characteristic protected by law.

Keywords: Diversified Health Care Affiliates, Inc., Fort Worth , Medical Collector, Healthcare , Fort Worth, Texas

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