Customer Service Representative II

Company: Marsh USA Inc.
Location: Fort Worth
Posted on: March 28, 2020

Job Description:

Marsh is seeking candidates for the following position based in the Fort Worth, Texas office: Customer Service Representative II What is in it for you? A company with a strong Brand and strong results to match Culture of internal mobility, collaboration and valued partnership with HR from the business Competitive pay, full benefits package - starting day one (medical, dental, vision, STI/LTI, life insurance, generous 401k match AND automatic contribution Generous Parental Leave and Tuition Reimbursement plan per year and participation in our Employee Stock Purchase Plan Generous paid time off for vacation, sick, company holidays and time to give back to your community Employee Resource Groups, which provide access to leaders, relevant volunteer and mentoring opportunities and interactions with counterparts in industry groups and client organizations We will count on you to: Helps respond to standard customer inquiries regarding the products and services the Company offers. Issue Certificates, ID cards, request endorsement, process endorsement when received, answer billing questions. Check policies for accuracy Requests additional/missing information from the customer via letter or telephone call to answer customer inquiries. Tracks client information and logs in client data in spreadsheets to assist maintain large property schedules What you need to have: High School Diploma/GED required MS Office (Word, Excel, Outlook) - strong proficiency in Excel and Word Ability to learn new computer programs and systems Self-starter/self-motivated and able to work independently Collaborative team player What makes you stand out: Sagitta Agency Management System Experience P & C License preferred, but not required. Will need to obtain within 12 months. One year Commercial Lines Experience preferred Marsh is a global leader in insurance broking and risk management. In more than 130 countries, our experts in every facet of risk and across industries help clients to anticipate, quantify, and more fully understand the range of risks they face. We work with clients of all sizes to define, design, and deliver innovative solutions to better quantify and manage risk. We offer risk management, risk consulting, insurance broking, alternative risk financing, and insurance program management services to businesses, government entities, organizations, and individuals around the world. To every client interaction we bring an unmatched combination of deep intellectual capital, industry-specific expertise, global experience, and collaboration. Since 1871, clients have relied on Marsh for trusted advice, to represent their interests in the marketplace, make sense of an increasingly complex world, and help turn risks into new opportunities for growth. Our more than 30,000 colleagues work on behalf of our clients, who are enterprises of all sizes in every industry, and include individuals, multinational organizations, and government entities worldwide. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. Visit for more information and follow us on LinkedIn and Twitter @MarshGlobal Marsh and its separately incorporated operating entities around the world are part of Marsh & McLennan Companies, a publicly held company (ticker symbol: MMC). Marsh & McLennan Companies offers competitive salaries and comprehensive benefits and programs including: health and welfare, tuition assistance, 401K, employee assistance program, domestic partnership benefits, career mobility, employee network groups, volunteer opportunities, and other programs. For more information about our company, please visit us at: We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. For more information, please visit us at: Marsh & McLennan Companies and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. #LI-AV3

Keywords: Marsh USA Inc., Fort Worth , Customer Service Representative II, Hospitality & Tourism , Fort Worth, Texas