Purchasing Supervisor, Customer Service

Company: Recaro Aircraft Seating Americas, Inc.
Location: Fort Worth
Posted on: January 27, 2023

Job Description:

Description:Position Summary:The Purchasing Supervisor, Customer Service is responsible to implement strategies to ensure that POs are cut in shortest time possible and parts are received with a minimum lead time at lowest cost possible. Ultimate goal is to increase customer satisfaction and delivery performance by providing shortest lead times possible. The development and maintenance of internal KPIs is required to track performance and develop corrective actions, if required. Implement best practices within the purchasing organization to establish lean operations to maximize efficiencies. Collaborate with other functional areas to align strategies and operations to meet company goals (close cooperation / communication with the Production Purchasing Team is essential at any time).Essential Duties and Responsibilities (include the following, other duties may be assigned):Develop strategic plan for the team's area of responsibilityEnsure the plan is in line with the site strategy as well as the global supply chain strategySet goals for the team that are in line with the department, site, group, and holding Lead all team members to set individual goals accordinglyPerform quarterly and annual performance reviews with each team member to ensure personal development and company goals are achieved Coach, counsel, and mentor team members appropriately depending on their individual development levelAssign specific and defined areas of responsibility and tasks to each team member and delegate assignments accordinglyResolve any issues that might arise with a team member, supplier (internal or external), or customer (internal or external)Follow appropriate escalation process if matters cannot be addressed at the team levelIdentify any issues with procedures or systems and develop and implement action plans to resolve and improvePerform manpower forecasts to ensure capacity and utilization is adequate and aligned with sales projectionsOccasionally any Sr. Buyer / Buyer / Associate Buyer responsibilities may applyPerform other duties as requiredRequirements:Education / Experience:Bachelor's degree in Supply Chain, Purchasing or in related field. Two (2) years of experience in procurement or related field may be substituted for each year of the four (4) years of college.CPM, CPIM, and/or CSCP certification preferredWilling and able to travel throughout the United States and to other countries as requiredMinimum of 2 years in a leadership roleThe position requires a basic understanding of aircraft seat parts, The position requires a basic understanding of SAP, CDB, Microsoft Office (Outlook, Word, PowerPoint, Excel)Must be able to read and interpret CMM (Component Maintenance Manual), Engineering BOMs and DrawingsExcellent oral and written communication skills required due to communication with suppliers and other internal departments,Strong multi-tasking skills; ability to perform well under pressure in a fast pace environment,Ability to solve problems with little or no guidanceExcellent interpersonal skills.Multicultural background is a plusComputer Skills:Working knowledge with a PC. SAP knowledge, CDB knowledge, Microsoft knowledge (Word, Excel, PowerPoint, etc.) required.PI202016690

Keywords: Recaro Aircraft Seating Americas, Inc., Fort Worth , Purchasing Supervisor, Customer Service, Hospitality & Tourism , Fort Worth, Texas