Coffee Shop/pastry Attendant Fs
Company: Embassy Suites - Ft. Worth
Location: Fort Worth
Posted on: March 18, 2023
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Job Description:
This is the job description for COFFEE SHOP/PASTRY ATTENDANT.
Job Title: Coffee Shop Attendant Department: Food & Beverage
Company: Dimension Hospitality Reports To: F&B Supervisor,
F&B Manager Supervises: N/A Job Purpose: To sell products
provided in the gift shop area as well as provide food and beverage
items in the Coffee shop. Provide high quality guest service and
demonstrates outstanding interpersonal relations. Job
Responsibilities: 1. Informs customers about the available food,
beverage, and gift shop items available in the Coffee shop and
provides customers with information about the hotel. 2. Prepares
specialty coffee drinks in accordance with established recipes.
Operates Coffee shop equipment according to proper procedures. 3.
Maintains a neat and clean environment in the Coffee shop. Cleans
equipment, displays, floors, etc. as per SOP for daily cleaning
program. 4. Straightens/refreshes/restocks merchandise and food
displays to maintain a "fresh" look in the Coffee shop. 5. Close
and open Coffee shop on time with proper setup for the day and
proper closing procedure for the evening. 6. Completes all sales
through the Micros system, processes transactions in accordance
with established accounting procedures ensuring proper cash
handling, and is responsible for a cash drawer. 7. Assists with
managing inventory by monitoring stocks and working with management
to place orders. 8. Accounts for all cash and secures money drops
in accordance with hotel and company policies. 9. Knows and
complies with all company policies and procedures pertaining to
this position and its duties. 10. Other duties as assigned. Job
Skills: 1. Carry out instructions furnished in written, oral, or
diagrammatic form. Deal with problems involving several variables.
Ability to balance cash drawer and exercise math and basic
accounting skills. 2. Read and understand instructions, safety
rules, etc. Write reports with proper format, punctuation,
spelling, and grammar, using all parts of speech. Speak with poise,
voice control, and confidence, using correct English and
well-modulated voice. 3. Transcribing, entering, or posting data;
talking with and/or signaling people to convey or exchange
information, including giving assignments and or directions to
helpers or assistants. Job Qualifications: Education: High school
diploma or equivalent education required Experience: Retail and/or
customer service experience preferred. Caf-- or barista experience
preferred 3-6 months related experience and/or training.
Licenses/Certifications: None required Physical Requirements and
working conditions: Ability to speak and hear in English. Close and
distance vision. Frequently lifts/carries up to 25 lbs. Continual
use of manual dexterity and gross motor skills with frequent use of
bi-manual dexterity and fine motor skills. Additional physical,
visual and working requirements: X Stand for long periods of time X
Walk extended distances X Lift/carry 6-25 lbs. While this job
description is intended to be an accurate reflection of the
requirements of the job, management reserves the right to add or
remove duties from particular jobs when business need dictates.
Keywords: Embassy Suites - Ft. Worth, Fort Worth , Coffee Shop/pastry Attendant Fs, Hospitality & Tourism , Fort Worth, Texas
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