Senior Pharmacy Technician
Company: Walgreens
Location: Fort Worth
Posted on: April 28, 2024
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Job Description:
Job Description:
In accordance with state and federal regulations, assists the
pharmacist, under direct supervision, in the practice of pharmacy.
Assists the pharmacist in the performance of other Pharmacy
Department duties in accordance with Company policies and
procedures.
Responsible for operating pharmacy systems to obtain patient and
drug information and process prescriptions. Assists with and
coaches pharmacy technicians in the operation of pharmacy systems
and cashiers in the operation of the pharmacy cash registers.
Models and delivers a distinctive and delightful customer
experience.
Customer Experience
Engages customers and patients by greeting them and offering
assistance with products and services. Resolves customer issues and
answers questions to ensure a positive customer experience.
Models and shares customer service best practices with all team
members to deliver a distinctive and delightful customer
experience, including interpersonal habits (e.g., greeting, eye
contact, courtesy, etc.) and Walgreens service traits (e.g.,
offering help proactively, identifying needs, servicing until
satisfied, etc.).
Develops strong relationships with most valuable customers.
Operations
Under the supervision by the pharmacist, assist in the practice of
pharmacy, in accordance with state, federal, and company policy.
Reviews and complies with the Walgreen Co. Pharmacy Code of
Conduct.
Performs duties as assigned by Pharmacy Manager, Staff Pharmacist
and Store Manager including utilizing pharmacy systems to enter
patient and drug information, ensuring information is entered
correctly, filling prescriptions by retrieving, counting and
pouring pharmaceutical drugs, verifying medicine is correct, and
checking for possible interactions. Assists pharmacists in
scheduling and maintaining work flow.
Reports, immediately, prescription errors to pharmacist on duty and
adheres to Company policies and procedures in relation to pharmacy
errors and the Quality Improvement Program.
Strictly adheres to the Walgreen Co. policy regarding Good Faith
Dispensing during all applicable prescription dispensing
activities.
Responsible and accountable for registering all related sales on
assigned cash register, collects and handles cash as required.
Takes customer to OTC aisle when possible to assist in locating
products.
Handles telephone calls that do not require personal attention of
the pharmacist, including those to physicians.
Processes (corrects and resubmits) manual claims for third party
program prescription services in a timely and efficient manner, and
performs other clerical duties, as assigned by the Pharmacy
Manager.
Leads Pharmacy Department inventory management activities, such as,
ordering, unpacking, checking and storing shipment of
pharmaceuticals. Maintains knowledge of Company asset protection
techniques, and files claims for warehouse overages (merchandise
received, but not billed), shortages (merchandise billed, but not
received), order errors or damaged goods involving Rx drugs.
Assists and supports Pharmacy Manager and Staff Pharmacist in
analyzing and seeking to improve pharmacy financial, customer
service and inventory performance data; reviewing Rx KPIs with
Store Manager and Healthcare Supervisor.
May assist pharmacist in administering clinical services including
the collection and proper labeling of blood/urine samples from
patients and other clinical services as required; assists pharmacy
staff in coordination of clinical services, Walgreens healthcare
clinics and external providers.
Assists Pharmacy Manager and Staff Pharmacist in developing and
maintaining good relationships with the local medical community,
including physicians, nurses, and other health care providers, by
medical provider detailing and outreach to health groups,
retirement homes, nursing homes, and other forums for enhancing
growth opportunities.
Assists with exterior and interior maintenance by ensuring the
Pharmacy Department is stocked with adequate supplies, clean, neat
and orderly in condition and appearance
Coaches pharmacy technicians and cashiers in the correct use of
processes and tools in order to drive efficiency within the
pharmacy.
Complies with all company policies and procedures; maintains
respectful relationships with coworkers.
Completes special assignments and other tasks as assigned.
Training & Personal Development
Maintains PTCB certification through the designated PTCB training
program and/or state required certification/registration.
Attends training and completes PPLs requested by Manager and
acquires continuing education credits. Maintains knowledge and
skill in healthcare and pharmacy, including latest news and
developments.
Job ID: 1391809BR
Title: Senior Pharmacy Technician
Company Indicator: Walgreens
Employment Type: Full-time
Job Function: Retail
Full Store Address: 1050 W ROSEDALE ST,STE 100,FORT
WORTH,TX,76104
Full District Office Address: 1050 W ROSEDALE ST,STE 100,FORT
WORTH,TX,76104-04422-16505-S
External Basic Qualifications:
PTCB certification (except in Puerto Rico).
One year of work experience as a pharmacy technician in a retail or
hospital setting.
Must be fluent in reading, writing, and speaking English. (Except
in Puerto Rico).
Requires willingness to work flexible schedule, including evening
and weekend hours.
Preferred Qualifications:
Prefer to have prior work experience with Walgreens.
Prefer basic math skills (counting, measuring and weighing
medications).
Prefer basic level PC skills (for example: start up and shut down
computer, use mouse to point and click, start and close programs,
switch between programs, save files, print documents and/or access
information on-line).
Prefer the knowledge of store inventory control.
The following information is applicable for San Francisco, CA
applicants: Pursuant to the San Francisco Fair Chance Ordinance, we
will consider for employment qualified applicants with arrest and
conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a
variety of factors including geography, skills and abilities,
education, experience and other relevant factors. This role will
remain open until filled. To review benefits, please click here
jobs.walgreens.com/benefits . If you are applying on a job board or
unable to click on the link, please copy and paste this URL into
your browser jobs.walgreens.com/benefits
Shift: Various
Store: 16505-FORT WORTH TX
Keywords: Walgreens, Fort Worth , Senior Pharmacy Technician, Hospitality & Tourism , Fort Worth, Texas
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