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Hotel Bell Attendant - Full Time - Deloitte University (Westlake)

Company: Benchmark Hospitality
Location: Fort Worth
Posted on: February 14, 2019

Job Description:

Job Description Summary:

$12 per hour. No tips. This is a full-time position. The shift times are either 7:00a.m - 3:30p.m or 3:00p.m - 11:30p.m You should be available to work some weekends as needed.

BASIC FUNCTIONThe Bell Attendant is responsible for greeting and welcoming all guests in a hospitable manner. The Bell Attendant will assist in unloading guests' luggage, and rooming of guests in a professional manner that exemplifies the service commitment. The Bell Attendant is also responsible for the handling of parking and retrieving of guest's automobiles in a safe, quick and efficient manner, as well as giving directions and information on all Resort and area services.

Job Description:

QUALIFICATIONS:



  • High school graduate or equivalent.
  • Two years of college education preferred.
  • Class C Driver's License.
  • Good Driving Record Experience in the service industry preferably in the hospitality industry.
  • Service orientation, communication and analytical abilities.
  • Pleasant phone demeanor.
  • Ability to solve problems.

    ESSENTIAL FUNCTIONS:


    • Responsible for parking all guests' cars in a quick, safe and friendly manner.
    • Maintain proper control of all guests' keys.
    • Deliver automobiles to guests ready to drive, which will require snow removal during winter season.
    • Open car doors and Resort doors for all guests.
    • Delivery of guest's laundry, messages, and parcels.
    • Delivering guest's luggage to rooms in a timely fashion providing useful information and assistance as needed.
    • Maintain cleanliness of the porte cochere, and parking lot areas.
    • Maintain traffic control, ensuring fire lanes are kept clear.
    • Give directions to area sites.
    • Securing taxis, and other transportation for guests.
    • Be knowledgeable of emergency procedures.

      MARGINAL FUNCTIONS:
      Painting and maintenance of Bell Closet Area. Tending the lobby fireplace. Assist in cleanliness of lobby area and guesthouse hallways.

      WHAT WE ARE:


      • 800 room private hotel and conference center.
      • Located in Westlake, Texas near Keller and Roanoke.

        WHY WORK FOR US:

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