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Customer Service Support and Scheduler

Company: Layne Glass Company
Location: Fort Worth
Posted on: July 14, 2019

Job Description:

Job Description We are seeking a Customer Service Support And Scheduler to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities: Coordinate schedule with field superintendent and technicians. Keep customers informed of schedule. Handle customer inquiries and complaints Provide information about the products and services Troubleshoot and resolve product issues and concerns Document and update customer records based on interactions Stay organized and up to date with materials ordered Schedule estimates and measures. Follow up on jobs quoted. ---Qualifications: Previous experience in customer service, sales, or other related fields Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skillsCompany DescriptionLayne Glass Company is a 70 year old commercial contract glazing company. Our sister company, AAA Glass & Mirror Co. is a full service glass repair and replacement shop working with home builders and service networks.

Keywords: Layne Glass Company, Fort Worth , Customer Service Support and Scheduler, Hospitality & Tourism , Fort Worth, Texas

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