Head of HR Operations & People Services

Company: PMG Worldwide LLC
Location: Fort Worth
Posted on: April 10, 2021

Job Description:

PMG is on a mission to become the most respected global independent digital company that's powered by technology and amazing people as we strive to bring a more human-centric approach to digital. We're committed to fostering a diverse and inclusive culture that empowers our people to do their best work and pioneer new methods for engagement and connection in the digital world. Diverse teams do better work, better service our clients, and better market to end consumers. Two of our core values are to "do the right thing" and "always change for the better," which is why we are committed to creating a more diverse and inclusive workplace at PMG. Learn more about our commitment to Diversity and Inclusion and our action plan for change here. Our focus on making the workplace better and more equal for everyone is why Ad Age ranked us one of advertising's Best Places to Work six years in a row (including #1 in 2020), MediaPost named us Independent Agency of the Year, and why Inc.com named PMG one of the Best Workplaces in the U.S. We create a previously unimagined opportunity in data for our clients by tackling complex problems that yield manageable solutions to enable everyone across the business to make smarter decisions faster than ever. Our Graduate Leadership Program is a hands-on leadership development program designed specifically for new grads (bachelor's and master's) interested in pursuing a career in the digital industry. We're still accepting applications for our Development & Technology track. Read more about the program to see if it's a fit for you. Austin, TX or Dallas, TX or Fort Worth, TX PMG is looking for an operationally minded, experienced Head of People Services to provide leadership over several core areas of human resources as the company continues to grow and evolve. The Head of People Services will be responsible for ensuring our talent processes, tools and policies support the objectives of our fast-paced business, partnering with the leaders of our HR COEs - Talent Acquisition and Learning & Development - as well as our team of HRBPs, to ensure we support and enable our talent to perform at their best! Responsibilities

• Driving strategic and operational excellence across core areas of People Operations, including: Performance Management, Compensation & Benefits, Employee Experience, Policy & Compliance, HRIS management and administration, plus People Analytics
• Establishing and fostering consultative relationships with leaders throughout the organization in order to understand the business and create the appropriate HR solutions.
• Collaborating with other leaders within the People & Culture department to ensure a seamless and integrated employee experience across the full employee life cycle - from hire to onboarding to development to offboarding
• Designing best-in-class talent management approaches through innovative career pathing, goal setting, performance review, talent calibration, succession planning and recognition practices--
• Improving the HRIS functional systems, processes, and policies in order to deliver best-in-class technology solutions
• Leading the Total Rewards function (comp/ben) by participating in market surveys, conducting job evaluations, leading salary & bonus planning and compensation management initiatives.
• Partnering with Finance/Accounting to ensure accurate and timely pay practices--
• Leading the Benefits design and implementation process for the company including partnering with brokers and carriers to deliver innovative solutions to employees, delivering high impact wellness initiatives, as well as managing LOA administration, ADA accommodations and ensuring general compliance--
• Advising and guiding management and HRBPs in employee relations and ensuring consistency and adherence to company policies and applicable employment law.
• Leading the employee engagement survey, conducting analysis, and partnering with the business on action planning to create a Best Place to Work.
• Collaborating with key stakeholders to drive PMG's diversity & inclusion agenda forward, supporting it with the right HR policies and procedures--
• Delivers impactful reporting/analytics on key talent metrics such as headcount, retention, turnover, promotion rates, engagement, onboarding experience, leave tracking, employee performance, etc.
• Project planning & management of mid to large scale projects.-- Skills & Experience
  • Bachelor's degree in a related field or equivalent work experience; graduate degree preferred--
  • 12+ years of broad ranging HR experience with clear progression in scope/responsibility
  • 5+ years experience managing and developing teams
  • Experience working in a small-to-midsize, fast growing organization a must; additional experience working at larger, enterprise level companies a plus--
  • Proven experience and expertise across the core HR areas required for the role, including: Performance Management, Compensation & Benefits, Policy & Compliance, HRIS management and administration, HR Data/Analytics
  • Experience managing HR Business Partner teams a plus--
  • Possesses the vision and skill to effectively link business goals with enabling HR strategies and developing strong relationships and partnerships
  • Strong analytical capabilities with experience driving insights from large HR data sets, plus the ability to convey those insights to a mixed audience
  • Exceptional interpersonal skills, including the ability to listen effectively and communicate in a clear yet empathetic manner
  • To have a demonstrated ability to design, implement and leverage HR strategies to help drive measurable business results
  • To have strong business facing skills, knowing when to push back and skilled at balancing priorities About PMG PMG is a global independent digital company that seeks to inspire people and brands that anything is possible. Driven by shared success, PMG uses strategy, creative, media, and insights, as well as its proprietary marketing intelligence platform Alli, to deliver against its mantra of Digital Made for Humans---. With offices in New York, London, Dallas, Austin and Fort Worth, our team is made up of 300+ employees globally, and our work for brands like Apple, Beats by Dre, Sephora, Old Navy, Cole Haan, SurveyMonkey, and Ralph Lauren runs across 50+ countries and has received top industry recognition from Cannes Lions to Adweek Media Plan of the Year. Ranked by Deloitte, Inc., Entrepreneur, and Adweek as one of the fastest-growing companies in the nation, and named Independent Agency of the Year by MediaPost, PMG has grown because of its commitment to continuous improvement, business integrity, and cultivating dynamic relationships. That's why the agency has retained 90% or more of its clients over several years, and why Ad Age ranked PMG in its annual Best Places to Work list six years in a row. At PMG, one of our core values is to always change for the better. We want to stick to our values and commit to creating a more diverse and inclusive culture in advertising. PMG is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. PMG is dedicated to continuous improvement to make our company as diverse as possible. Our goals represent the aspirational goals of a path forward to make PMG more reflective of our communities. PMG is dedicated to merit-based, equal opportunity employment. All applicants will be considered for employment without attention to race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other status protected by applicable law. Fort Worth 2845 West 7th Street
    Fort Worth, TX 76107 Austin 823 Congress Avenue
    Suite 800
    Austin, TX 78701

Keywords: PMG Worldwide LLC, Fort Worth , Head of HR Operations & People Services, Human Resources , Fort Worth, Texas