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IT Technical Lead

Company: USDM Life Sciences
Location: Fort Worth
Posted on: April 10, 2021

Job Description:

About USDM

USDM Life Sciences is a premier consulting company with 20+ years of experience assisting heavily regulated biotech, medical device, and pharmaceutical companies with their GxP technologies to accelerate growth. Our deep domain knowledge and technology expertise in life sciences business processes are what sets us apart. From strategy to implementation and adoption, we have delivered thousands of GxP projects globally.

As part of the USDM team, you have the opportunity to work with cutting edge technologies through our many partnerships with companies like Microsoft, Google, Oracle, DocuSign, Box, and many more. From molecule to market, you will help connect technology, people, and data in new ways to generate real-time insights to improve business outcomes for USDM's clients. Are you ready to make an impact and drive real digital transformation in life sciences?


Founded in Santa Barbara in 1999, USDM has grown to a progressive, global company with 300+ remote employees and offices throughout the US, Canada, and Germany.

As the temporary IT Lead you will assist the Site IT Head with all IT operations, providing both strategic and tactical operational leadership for information technology systems & services. This includes oversight of IT Operations, End User Support & Service Delivery (Help Desk Operations), and Local Application Support & Delivery. The role will also serve as a Delegate to the Site IT Head and will be a business relationship partner to Site Manufacturing, Engineering, Materials & Supply Chain, Quality, HR and Finance departments ensuring alignment, governance and prioritization of IT initiatives.
Responsibilities:
--- As delegated by the Site IT Head, will be responsible for ensuring the delivery of IT services to support day-to-day manufacturing operations.
--- Lead, direct and motivate the IT Department, ensuring that the structure, skills and competencies required are applied correctly to the appropriate business needs.
--- Prioritize, oversee, and manage IT service requests and portfolio of IT projects in support of strategic business goals. Ensure delivery of services within determined time and budgetary constraints
--- Serve as a senior point of contact for IT Department on operational and strategic issues.
--- Communicate to site leadership team (SLT), monthly performance through project reporting and key metrics to create awareness and highlight challenges and risks.
--- Conduct business relationship management meetings with Site leadership to keep the business partners informed of key IT activities.
--- Interpret business requirements, identify & report back any demand requests for IT services.
--- Interpret business requirements, identify & report back any IT improvement opportunities.
--- Provide operational support and drive improvements for IT services.
--- Ensure plans are in place for business continuity for all IT systems.
--- Develops strategic plans and budgets that meet the growth, scale and changing needs of the business
--- Working with Quality Assurance Validation, use risk-based approaches to assess compliance impacts & build computer systems validation processes into system implementation & change control activities where appropriate
--- Support and develop standard operating procedures for computer systems operating in a regulated environment ensuring 21 CFR Part 11 compliance. Position Requirements & Experience:
--- 5+ years in IT Leadership roles
--- 8-12 years business/industry work experience including extensive knowledge and expertise in supporting Manufacturing operations.
--- Bachelor's or Master's degree in Computer Science, Information Systems, or other related field
--- Deep expertise in project/program management, systems lifecycle management and enterprise application planning.
--- Previous experience in the biotechnology / pharmaceutical industries and GMP Quality Systems.
--- Experience with key business solutions such as Kronos, SharePoint, MES, ERP, QMS, LIMS, and PLM.
--- Experience with negotiating and managing vendor relationships and agreements, specifically for manufacturing solutions.
--- Strong project and portfolio management skills; Ability to oversee multiple projects, activities and tasks simultaneously
Key Differentiators:
--- Effective risk analysis, prioritization and stakeholder facilitation to reach timely decisions.
--- Excellent management skills with demonstrated organizational, administrative, interpersonal, communication and supervisory skills with the demonstrated ability to work with a wide variety of people including both internal and external resources.
--- Ability to influence across levels and functions, develop strategic plans and communicate strategy in a way that is easy to understand.








Disclaimer: This job description is intended to describe the general nature and the level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. USDM Life Sciences reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.

USDM Life Sciences is an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to their protected veteran, disabled, or any other protected status.

Keywords: USDM Life Sciences, Fort Worth , IT Technical Lead, IT / Software / Systems , Fort Worth, Texas

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