IT Technical Lead
Company: USDM Life Sciences
Location: Fort Worth
Posted on: April 10, 2021
USDM Life Sciences is a premier consulting company with 20+ years
of experience assisting heavily regulated biotech, medical device,
and pharmaceutical companies with their GxP technologies to
accelerate growth. Our deep domain knowledge and technology
expertise in life sciences business processes are what sets us
apart. From strategy to implementation and adoption, we have
delivered thousands of GxP projects globally.
As part of the USDM team, you have the opportunity to work with
cutting edge technologies through our many partnerships with
companies like Microsoft, Google, Oracle, DocuSign, Box, and many
more. From molecule to market, you will help connect technology,
people, and data in new ways to generate real-time insights to
improve business outcomes for USDM's clients. Are you ready to make
an impact and drive real digital transformation in life
Founded in Santa Barbara in 1999, USDM has grown to a progressive,
global company with 300+ remote employees and offices throughout
the US, Canada, and Germany.
As the temporary IT Lead you will assist the Site IT Head with all
IT operations, providing both strategic and tactical operational
leadership for information technology systems & services. This
includes oversight of IT Operations, End User Support & Service
Delivery (Help Desk Operations), and Local Application Support &
Delivery. The role will also serve as a Delegate to the Site IT
Head and will be a business relationship partner to Site
Manufacturing, Engineering, Materials & Supply Chain, Quality, HR
and Finance departments ensuring alignment, governance and
prioritization of IT initiatives.
--- As delegated by the Site IT Head, will be responsible for
ensuring the delivery of IT services to support day-to-day
--- Lead, direct and motivate the IT Department, ensuring that the
structure, skills and competencies required are applied correctly
to the appropriate business needs.
--- Prioritize, oversee, and manage IT service requests and
portfolio of IT projects in support of strategic business goals.
Ensure delivery of services within determined time and budgetary
--- Serve as a senior point of contact for IT Department on
operational and strategic issues.
--- Communicate to site leadership team (SLT), monthly performance
through project reporting and key metrics to create awareness and
highlight challenges and risks.
--- Conduct business relationship management meetings with Site
leadership to keep the business partners informed of key IT
--- Interpret business requirements, identify & report back any
demand requests for IT services.
--- Interpret business requirements, identify & report back any IT
--- Provide operational support and drive improvements for IT
--- Ensure plans are in place for business continuity for all IT
--- Develops strategic plans and budgets that meet the growth,
scale and changing needs of the business
--- Working with Quality Assurance Validation, use risk-based
approaches to assess compliance impacts & build computer systems
validation processes into system implementation & change control
activities where appropriate
--- Support and develop standard operating procedures for computer
systems operating in a regulated environment ensuring 21 CFR Part
11 compliance. Position Requirements & Experience:
--- 5+ years in IT Leadership roles
--- 8-12 years business/industry work experience including
extensive knowledge and expertise in supporting Manufacturing
--- Bachelor's or Master's degree in Computer Science, Information
Systems, or other related field
--- Deep expertise in project/program management, systems lifecycle
management and enterprise application planning.
--- Previous experience in the biotechnology / pharmaceutical
industries and GMP Quality Systems.
--- Experience with key business solutions such as Kronos,
SharePoint, MES, ERP, QMS, LIMS, and PLM.
--- Experience with negotiating and managing vendor relationships
and agreements, specifically for manufacturing solutions.
--- Strong project and portfolio management skills; Ability to
oversee multiple projects, activities and tasks simultaneously
--- Effective risk analysis, prioritization and stakeholder
facilitation to reach timely decisions.
--- Excellent management skills with demonstrated organizational,
administrative, interpersonal, communication and supervisory skills
with the demonstrated ability to work with a wide variety of people
including both internal and external resources.
--- Ability to influence across levels and functions, develop
strategic plans and communicate strategy in a way that is easy to
Disclaimer: This job description is intended to describe the
general nature and the level of the work being performed by the
people assigned to this position. It is not intended to include
every job duty and responsibility specific to the position. USDM
Life Sciences reserves the right to amend and change
responsibilities to meet business and organizational needs as
USDM Life Sciences is an equal opportunity employer. All qualified
applicants are encouraged to apply and will receive consideration
for employment without regard to their protected veteran, disabled,
or any other protected status.
Keywords: USDM Life Sciences, Fort Worth , IT Technical Lead, IT / Software / Systems , Fort Worth, Texas
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