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Remote COO Medical Practice and EHR Software

Company: Compulink Healthcare Solutions
Location: Fort Worth
Posted on: June 24, 2022

Job Description:

Chief Operating Officer - REMOTE -The Chief Operating Officer will have day-to-day responsibility for planning, implementing, managing and controlling all support and professional services activities of the company. This will include direct responsibility for customer support, infrastructure services, customer implementations and training, Client Success, Technical Operations, Documentation, RCM and HR. The COO will build upon a service culture focused on providing the best service and support in the HCIT industry. Consistent with the company's values, the COO will foster a positive and motivational environment for the team, emphasizing integrity, respect and accountability, and providing opportunities for team members to enhance their skills and build their careers. -Responsibilities:

  • Provide day-to-day leadership and management to support professional services teams.
  • Responsible for meeting operational targets including revenue, customer support, ongoing technology/infrastructure improvements and innovations.
  • Responsible for the measurement and effectiveness of all internal and external processes. Provide timely, accurate and complete reports on the operating condition of the company.
  • Spearhead the development, communication and implementation of effective operational growth strategies and processes.
  • Ensure that department structure and operating procedures are setting the bar for customer satisfaction within the HCIT industry.
  • Take a leadership role in client care.
  • Collaborate with the executive management team to develop and implement plans for the operational infrastructure of systems, processes, and talent designed to accommodate the objectives of the organization.
  • Motivate and lead high performance operations teams; coach and develop staff to enhance performance, provide a motivational career progression and build a positive, team-based culture.
  • Foster a success-oriented, accountable environment.
  • Work in partnership with product development management to ensure close alignment between operational and sales activities and all other functions of the organization.Qualifications: - - - - - - - - -Executive level experience leading operation teams within a software company. - - - - - - - - -Demonstrated ability to implement processes, metrics, and operational rigor. - - - - - - - - -Entrepreneurial spirit and interest in taking an organization to the next level through organic growth. - - - - - - - - -Proven success in leading high performance teams, achieving results through others, and being a strong team player. - - - - - - - - -Ability to organize and manage multiple, and at times competing priorities. - - - - - - - - -Strong customer orientation focus and success in creating a superior customer experience. - - - - - - - - -Process oriented, but flexible around business needs. - - - - - - - - -Exceptional ability to analyze data and utilize it to make sound business decisions. - - - - - - - - -Excellent understanding of financial metrics. - - - - - - - - -BA/BS degree in a related field. - - - - - - - - -Medical practice software experience desirable but not required.Company Overview: -Compulink is a leading provider of ambulatory practice management, EHR technology, and services for high-performance specialty medical practices, and has successfully positioned itself as a trusted healthcare IT solutions partner for its nation-wide network of renowned clients. -Compulink is located in its beautiful headquarters, overlooking the Santa Monica Mountains, in Newbury Park, CA. - -The company's unique approach to technology integration and productivity-enhancing clinical workflow automation are designed to improve physician productivity and enhance patient care. -Compulink's proven success with small to very large enterprise ambulatory practices has been a driving factor in it's growth to support 16 different specialty specific products with year over year revenue growth. More than 15,000 providers use the company's solutions. -Since 1985, Compulink has pursued its vision of building market leadership in high-performance specialty areas and creating highly leverageable client partnerships that grow in value over time. -The company has developed a powerful, integrated technology platform designed to enhance usability and physician productivity by offering integrated access to proprietary and partner solutions through one unified user interface, reducing the time required to document care and capture relevant clinical information. - -Compulink has also developed a cloud-based open interoperability platform, which enables Compulink clients to seamlessly and bi-directionally exchange information with other systems or entities across the healthcare community using standardized clinical information exchange protocols. -Compulink's strategy is to continue to expand its suite of internally-developed and partner technology solutions, accessible through its EHR platform, and establish a channel for future innovation delivery to its clients. -The company will significantly increase the revenue potential of each client as practices continue to invest in IT solutions to meet future needs based on dynamic healthcare industry changes, regulatory requirements and evolving models of outcomes-based healthcare. - - -

Keywords: Compulink Healthcare Solutions, Fort Worth , Remote COO Medical Practice and EHR Software, IT / Software / Systems , Fort Worth, Texas

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