Senior DevOps Engineer
Company: NICE
Location: Richardson
Posted on: March 12, 2026
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Job Description:
At NiCE, we don’t limit our challenges. We challenge our limits.
Always. We’re ambitious. We’re game changers. And we play to win.
We set the highest standards and execute beyond them. And if you’re
like us, we can offer you the ultimate career opportunity that will
light a fire within you. So, what’s the role all about? As a Senior
DevOps Engineer, you’ll be at the forefront of managing and
enhancing our Cloud Infrastructure and CI/CD pipelines. You’ll have
a direct impact on the performance and reliability of our
applications by optimizing the way we build, deploy, and manage
them. The role will work closely with DevOps team members based in
different locations and form part of a follow-the-sun support
escalation model for infrastructure issues. How will you make an
impact? • Cloud Infrastructure Management: Lead the design,
implementation, and maintenance of scalable, highly available, and
cost-efficient cloud infrastructure on AWS. • Infrastructure as
Code (IaC): Champion the use of CloudFormation, Terraform and CDK
to provision and manage infrastructure resources in a secure,
repeatable, and automated manner. • Containerization &
Orchestration: Oversee the deployment, scaling, and management of
containerized applications, ensuring optimal performance and fault
tolerance. • CI/CD Pipeline Development: Own and continuously
enhance the CI/CD pipeline, leveraging tools like Jenkins, GitHub
Actions, to automate build, test, and deployment workflows. •
Version Control & Collaboration: Manage source code and collaborate
efficiently using Git, ensuring best practices and streamlined
workflows across teams. • Scripting & Automation: Develop advanced
automation scripts in Python, Groovy, Shell, and JavaScript to
improve system efficiency, eliminate manual tasks, and automate
complex workflows. • Monitoring & Logging: Design and implement
robust monitoring, logging, and alerting solutions (e.g.,
Prometheus, Grafana, ELK) to ensure system health and performance,
proactively identifying and resolving issues. • Collaboration:
Collaborate with R&D teams (developers, architects, and product
managers) to ensure smooth integration and continuous delivery of
new features and updates. • Security: Lead the implementation of
security best practices, ensuring compliance with internal and
external standards, and driving improvements in infrastructure and
application security. Have you got what it takes? • Experience: 5
years of hands-on experience in DevOps or a related field, with a
proven track record in managing cloud infrastructure and CI/CD
pipelines at scale. • Cloud Platforms: In-depth experience with AWS
services and a strong understanding of cloud security, cost
management, and best practices. • IaC Tools: Strong experience with
CloudFormation and Terraform for provisioning and managing
infrastructure. AWS CDK experience is a plus. • Containerization &
Orchestration: Expertise in containerization technologies such as
Docker and orchestration platforms like EKS/ECS. • CI/CD: Advanced
hands-on experience with Jenkins, GitHub Actions, with a deep
understanding of pipeline design, optimization, and
troubleshooting. • Scripting & Automation: Advanced proficiency in
scripting languages such as Python, Groovy, Shell, and JavaScript,
with a focus on automating infrastructure management and
application deployment. • Monitoring & Logging: Experience
implementing robust monitoring and logging solutions (e.g.,
Prometheus, Grafana, ELK stack) to ensure real-time visibility into
system performance and health. • Strong communication skills with
the ability to effectively collaborate with global teams, providing
technical insights and clear documentation.
Keywords: NICE, Fort Worth , Senior DevOps Engineer, IT / Software / Systems , Richardson, Texas
