Sr Dir Operations

Company: Refresco
Location: Fort Worth
Posted on: March 1, 2026

Job Description:

Make a Difference in YOUR Career! Our vision is both simple and ambitious: to put our drinks on every table. We are the leading global independent beverage solutions provider. We serve a broad range of national and international retailers as well as Global, National and Emerging (GNE) brands. Our products are distributed worldwide from our production sites in Europe, North America, and Australia. Although our own branding may not appear on the labels of the beverages we produce, there is a good chance you are reading this while sipping one of our drinks. Our ambition is to continually improve and it’s what keeps us at the top of our game. We are solutions-based. We are innovative. We seek out new challenges and conquer them. This is our company ethos, but it’s our people’s too: Refresco is at the cutting edge of a fast-moving industry because we have passionate people pushing the boundaries of what’s best. Stop and think: how would YOU put our drinks on every table? Summary: Reporting to the Vice President of Operations, the Senior Director of Operations is responsible for manufacturing plant operations in the region. This strategic leadership role focuses on driving operational excellence, optimizing plant performance, and aligning production processes with the company’s broader business objectives. The Senior Director ensures that manufacturing strategies are executed efficiently, fostering a culture of safety, environmental compliance, and continuous improvement. This position plays a key role in long-term operational planning, resource allocation, capital investment strategies, and talent development across the region. Essential Job Functions: Strategic oversite of the operations of all plants in the designated region in accordance with the Refresco North America Manufacturing system, policies, customer requirements, and within approved budgets. Lead the regional operations team that includes indirect reports from key functional areas. Partner with plant managers and leaders from other functional departments to identify site specific opportunities and translate those into action plans and goals. Demonstrates an effective leadership style, aligned with our global leadership behaviors, to Plant Managers, peers, and other senior leaders inside and outside the Operations function. Leads and directs the work of other employees and has responsibility for personnel actions including hiring, performance management, and termination. Coaches and develops staff to enhance functional and leadership skills and expertise. Identify and develop leaders at all levels within span of control. Communicate clear expectations to direct reports and hold them accountable to those expectations. Contribute to and help build a culture where Refresco employees are engaged and excited to come to work. Partner with Plant Managers and Human Resources to continually evaluate opportunities to enhance and improve teamwork, especially within the plant leadership teams at each location as well as the broader regional operations leadership team. Formulates and implements manufacturing policies and programs to maintain and improve the competitive position and profitability of the operations. Actively manages large Manufacturing and/or Continuous Improvement projects within the region. Proactively push for necessary resources to support plant operations and drive performance improvements. Assist plant managers in overcoming barriers by securing support from internal departments and external partners when needed. Provide strong leadership and coverage during crises, ensuring transparency, admitting mistakes, and driving continuous learning from setbacks. Rapidly communicate to Vice President of Operations any significant challenges or failures that may pose a risk to the business. Provides guidance to ensure Plant Managers maintain compliance with Safe Quality Food (SQF) standards and food safety regulations, supporting the implementation of best practices and corrective actions. Oversees the development of strategies by Plant Managers to reduce workplace accidents, minimize energy use, and manage waste, fostering a culture of safety and sustainability. Guides Plant Managers in meeting OSHA, environmental regulations, and corporate safety standards, food safety standards ensuring regular audits and assessments are conducted. Monitors plant performance to ensure customer orders are fulfilled on time and within quality, quantity, and cost specifications. Oversees and communicates key business metrics, including yield, labor efficiency, and overhead expenses, holding Plant Managers accountable for performance targets. Develops and shares performance insights at both plant and regional levels through weekly, monthly, and quarterly reports, highlighting business impacts and areas for improvement. Required Skills: Goal and customer oriented. Exceptional leadership and communication skills, with experience identifying and developing leaders. Knowledgeable in cost reduction and implementing best practices. Ability to analyze plant performance results and discuss areas of concern with Plant Managers to drive improvements and address operational challenges. Ability to Partner with Supply Chain, Quality, EHS, Engineering, and Human Resources to ensure cohesive operations and achievement of business goals. Strong team player who is able to work across multiple functions. Ability to manage multiple and competing priorities in a fast-paced environment. Excellent interpersonal and communication skills, verbal and written. Proficient in Excel, Word, SAP and Power Point. Competencies: Leadership - Foster a culture of empowerment by building relationships based on trust, lead courageously on a day-to-day basis, and inspire growth with a clear and ambitious vision that guides the collective effort toward success. Business Acumen and Data Literacy - Communicates in organization-specific language and has a good understanding of industry-specific terms. Has experience in and knowledge of business practices and processes. Able to read and interpret financial documents. Ethical Responsibility and Continuous Learning - Commitment to ethical standards in operational excellence, safety, and environmental sustainability while proactively staying informed on regulatory changes, industry advancements, and best practices to drive continuous improvement. Communication - Engages stakeholders using appropriate communication methods to achieve desired outcomes. Problem Solving and Decision Making - Demonstrates broad knowledge of information sources that can be used to assess problems and make decisions. Invests time in planning, discovery, and reflection to drive better decisions. Effectively leverages hard data as inputs to making decisions. Coaching and Conflict Management - Understands and recognizes personal conflict management approach preferences (i.e. avoidance, competition, compromise, accommodation, and collaboration) and adapts own strategy to the given conflict or situation. Change Champion - Coaches leaders on change management and activities, identifying best practices. Ensures others are supported in adapting to change. Listens and responds to feedback regarding change and uncertainty. Anticipates and mitigates obstacles, risks, and business disruptions caused by change initiatives. Influence and Relationship building - Demonstrates the ability to draw on trusting relationships to garner support for ideas and action. Education and Experience: Bachelor’s degree in Operations Management, Engineering, Business Administration, or a related field. 10 years of progressive leadership experience in a manufacturing environment, with multi-site management experience. Strong knowledge of manufacturing operations, EHS regulations, and Lean/Six Sigma methodologies. Proven ability to manage budgets, drive performance improvements, and lead high-performing teams. Working Conditions: Work Schedule: Weekdays, weekends, afternoon, evenings, overnight and holidays may be required. Work Environment – Work and environment fasted paced, requiring ability to remain focused under pressure. Visual/Sensory – This position requires attention to detail, requiring attention with one or two senses at a time. Mental Stress – There is pronounced pressure from deadlines, project management, accuracy, or similar demands. Travel Requirements: Travel anticipated – 50% Other Duties : This job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. A Career with Refresco Refresco is passionate about empowering leaders who reflect our core values and live by our leadership behaviors. These behaviors encourage effective leadership within the business, and focus on leading courageously, empowering individuals, and driving company growth as one team. Joining our team as a people manager means you’ll be encouraged to evolve as a leader who prioritizes the success of both you and your team, to deliver results, whilst bringing your authentic self to work. Refresco Beverages US Inc. offers the following competitive pay and comprehensive benefits: Status: Exempt Medical/Dental/Vision Insurance Health Savings Accounts and Flexible Spending Accounts Life and AD&D Insurance, critical illness, hospital indemnity, and accident insurance Short-term disability and long-term disability Pet Insurance Legal Benefits 401(k) Savings Plan with Company Match 12 Paid Holidays 15 Vacation Days and 6 Paid (Sick) Time Off Days Well-being Benefit Discount and Total Reward Programs The applicant who is hired will receive wages within the range that will be based on several factors, including, as applicable, criteria such as years and type of experience, relevant education, training, qualifications, certifications/licensing, skills, geographic location, performance, market considerations, seniority system, merit system, systems that measure earnings by quantity or quality of production, and business or organizational needs. Application deadline: February 28, 2026 (the application deadline is a good-faith estimate and may be extended in certain circumstances) How to apply: Please visit our careers site at https://www.refresco-na.com/na/careers/ Join Refresco TODAY and enjoy a rewarding CAREER! Any employment agency, person, or entity that submits a résumé to this career site or a hiring manager does so with the understanding that the applicant's résumé will become the property of Refresco Beverages US, Inc. Refresco Beverages, US Inc., will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person, or entity. Employment agencies that have agreements with Refresco Beverages US, Inc., and have been engaged in a search shall submit a résumé to the designated Refresco recruiter or, upon authorization, submit a résumé to this career site to be eligible for placement fees. Refresco Beverages US Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity, gender expression, Veteran status, or any other classification protected by federal, state, or local law. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Keywords: Refresco, Fort Worth , Sr Dir Operations, Manufacturing , Fort Worth, Texas