FortWorthRecruiter Since 2001
the smart solution for Fort Worth jobs

Shipment Management Coordinator

Company: Ryder
Location: Fort Worth
Posted on: December 4, 2019

Job Description:

High school diploma/equivalent or 1 year work experience or accredited internship/cooperative experience required Intermediate level skills with MS Excel such as freezing/unfreezing panes, hiding/un-hiding data, setting print titles & page breaks, linking workbooks, creating external links, re-directing links, customizing toolbars & menus, protecting a worksheet, filtering options, and chart formatting options Intermediate level skills with MS Word such as including styles, mail merge, tabs, tables, columns and breaks, graphics, fields, headers and footers, working with margins, page orientation, and spelling/grammar ADDITIONAL REQUIREMENTS: 1 year experience working with customers or carriers preferred Bachelor's degree in Transportation, Logistics, or Business Administration preferred Candidate must possess excellent communications skills, both written and verbal, and have a strong professional presence Knowledge and understanding of the basic requirements for freight movement (truckload, LTL, air, small parcel) is required Experience using analytical and judgment skills to solve problems Heavy customer/carrier interaction and communication daily via phone and/or email Provide carrier compliance, root cause analysis, and EDI problem resolution Provide decision support for exception management during after hours via page as needed Facilitate non-typical or specialized customer requests Route and tender shipments using enabling technologies and business processes to insure maximum value to customers and Ryder, as required Provide assistance to new hires in training and on-going operational activities Utilize methods and procedures to achieve process compliance and organization goals Support and maintain standard customer and operational reporting Provide feedback and recommendations to drive continuous improvement at account and operational level Maintain high level of customer service to both internal and external customers Provide data interpretation and cleansing as required Provide support for customer Track & Trace/POD inquiries Resolve and track customer complaints and issues Enter shipment/load information from customers into SMS operating systems as needed Perform other related duties as assigned by Management Monitor loads for exception and manage exceptions to closure Work cross-functionally between departments (customer service, planning and execution) Training of carriers/customers on use of Ryder web tools Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Are you customer service oriented? Are you passionate about your success and the success of those around you? Are you looking to grow a great career? If you’ve answered yes to the above, then this may be the position for you! As a Shipment Management Coordinator , you will be responsible for customer service, tracking & tracing, and execution of freight. This includes close oversight of all internal customer activities that impact service obligations (i.e. - last minute customer requests, resolution of delayed pickup/delivery, problem solving, etc.). This entry-level position is a great gateway for a career in the Transportation Industry. • Work directly with carriers to ensure on schedule pickup, deliveries, and appointments • Proactively identify issues on specific loads by researching and striving to resolve service issues • Complete all administrative tasks to ensure 100% customer satisfaction • Ability to handle high volumes of inbound and outbound communication in both written and verbal mediums • Identify continuous improvement opportunities to streamline processes, reduce cost, and drive increased systemic solutions. • Demonstrate the ability to perform in a deadline-driven environment with rapidly changing priorities. • Cross-training across account functions, as well as maintaining metrics and account specific goals. • As client support is provided by Ryder 24x7, the Coordinator may also be required to support the client after-hours such as nights, weekends, and/or holidays. Do not miss the opportunity to be part of a fortune 500 industry-leader with over 80 years of experience. Our culture fosters growth and opportunity from within and has been a leader in logistics solutions in the industry for nearly 40 years helping the world’s top companies to improve speed to market and reduce cost. #li-post #FB

Keywords: Ryder, Fort Worth , Shipment Management Coordinator, Other , Fort Worth, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


25U Signal Support Systems Specialist
Description: Communication is the pulse of Army National Guard units, and it's up to the Signal Support Systems Specialist to ensure the information keeps flowing so the military doesn't miss a beat. br br Signal (more...)
Company: Army National Guard
Location: Waco
Posted on: 12/8/2019

Customer Retention Specialist
Description: Globe Life has an exciting opportunity for a Customer Retention Specialist in our Customer Service and Retention department. This is a full-time, 2nd shift position with no weekend scheduling. br br (more...)
Company: Globe Life Insurance
Location: Waco
Posted on: 12/8/2019

Regional CDL A Truck Drivers - Home Weekly
Description: CDL A Regional truck driving jobs with great pay rates amp home time EVERY week . With outstanding pay amp benefits weekly home time, there's never been a better time to join EPES Transport Drive (more...)
Company: EPES Transport
Location: Waco
Posted on: 12/8/2019


Debone Supervisor - Waco TX - Processing
Description: Primary Function Provides leadership in the management of employees to product a quality product at within budget guidelines. Coordinates with other departments the product flow and provides direction (more...)
Company: Sanderson Farms
Location: Waco
Posted on: 12/8/2019

94F Special Electronic Devices Repairer
Description: The Army National Guard utilizes many forms of sophisticated equipment on and off the field. As a Special Electronic Devices Repairer, you will ensure that vital instruments and tools are meticulously (more...)
Company: Army National Guard
Location: Waco
Posted on: 12/8/2019

Bid On Local HVAC Jobs - Reach New Customers In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Waco
Posted on: 12/8/2019

Remote English Teacher
Description: Work-from-Home Online Teaching Opportunity Control your days, work remotely, AND change lives Teach English online to kids in China ages 6 to 10 with EF Education First, the world's largest private (more...)
Company: Education First
Location: Waco
Posted on: 12/8/2019

Registered Nurse (RN)
Description: Job Description:Registered Nurse RN Now Offering Paid Time Off PTO Benefits Aveanna Healthcare, the largest pediatric home health care company in the U.S., is hiring compassionate Registered Nurses (more...)
Company: Aveanna Healthcare
Location: Waco
Posted on: 12/8/2019

New Account Representative
Description: Come work for the leading bank in Waco We are a locally-owned bank that truly cares about its employees. We offer outstanding benefits health insurance, paid time off, at least 10 holidays
Company: The First National Bank of Central Texas
Location: Waco
Posted on: 12/8/2019

Wine enthusiast
Description: We are looking for fun, social, driven, motivated and self-starting individuals to join us in
Company: Wine Tasting in Home
Location: Waco
Posted on: 12/8/2019

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

Fort Worth RSS job feeds