Healthcare Customer Service Representative
Company: The CSI Companies
Location: Fort Worth
Posted on: January 12, 2021
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Job Description:
The CSI Companies is currently seeking a Healthcare Customer
Service Representative for a contract position with one of our
clients in Fort Worth, Texas! This is an awesome opportunity to
join an expanding company with an outstanding national company. In
this role the Healthcare Customer Service Representatives will be
assisting clients with questions related to their healthcare
coverage and plans.Hourly Rate $19.00Onsite Position- Fort Worth,
TX Start date- ASAP!Our ideal candidate will have experience with
Claims and/or have knowledge of Medical Terminology .Specific
Duties:1. Answer inbound phone calls2 Verify plan benefits across
multiple plans per customer, answer claims status questions3.
Assist with account information and changes such as coverage,
banking, effective date changes, premium issues, cancellations
using internal systems and processes4. Assist Field Agents5. Assist
Customer with Provider lookups and Customer portal issuesMust have
qualifications/experience:1. 1+ years prior medical Customer
Service experience, health insurance experience preferred.2.
Knowledge of medical terminology, including ICD-10 and CPT codes.3.
Ability to read, interpret and communicate policy contract and
claims information.4. Excellent written and verbal skills.5.
Reliable, detail oriented.Our client is seeking candidates that can
interview and get started immediately. All candidates must complete
and pass a Background check, drug screening, and other health
screenings if required.Because The CSI Companies is a cut above the
typical staffing firm, we understand that an attractive benefits
package is an important aspect of recruiting above-average W-2
contractors to serve our clients. Our benefits package includes
weekly pay, direct deposit availability, multiple healthcare plans
to include vision, dental, disability options, 401K and holiday and
paid time off.GRIZFS
Keywords: The CSI Companies, Fort Worth , Healthcare Customer Service Representative, Other , Fort Worth, Texas
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