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Healthcare Customer Service Representative

Company: The CSI Companies
Location: Fort Worth
Posted on: January 12, 2021

Job Description:

The CSI Companies is currently seeking a Healthcare Customer Service Representative for a contract position with one of our clients in Fort Worth, Texas! This is an awesome opportunity to join an expanding company with an outstanding national company. In this role the Healthcare Customer Service Representatives will be assisting clients with questions related to their healthcare coverage and plans.Hourly Rate $19.00Onsite Position- Fort Worth, TX Start date- ASAP!Our ideal candidate will have experience with Claims and/or have knowledge of Medical Terminology .Specific Duties:1. Answer inbound phone calls2 Verify plan benefits across multiple plans per customer, answer claims status questions3. Assist with account information and changes such as coverage, banking, effective date changes, premium issues, cancellations using internal systems and processes4. Assist Field Agents5. Assist Customer with Provider lookups and Customer portal issuesMust have qualifications/experience:1. 1+ years prior medical Customer Service experience, health insurance experience preferred.2. Knowledge of medical terminology, including ICD-10 and CPT codes.3. Ability to read, interpret and communicate policy contract and claims information.4. Excellent written and verbal skills.5. Reliable, detail oriented.Our client is seeking candidates that can interview and get started immediately. All candidates must complete and pass a Background check, drug screening, and other health screenings if required.Because The CSI Companies is a cut above the typical staffing firm, we understand that an attractive benefits package is an important aspect of recruiting above-average W-2 contractors to serve our clients. Our benefits package includes weekly pay, direct deposit availability, multiple healthcare plans to include vision, dental, disability options, 401K and holiday and paid time off.GRIZFS

Keywords: The CSI Companies, Fort Worth , Healthcare Customer Service Representative, Other , Fort Worth, Texas

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