Bilingual Patient Access Operator
Company: JPS Health Network
Location: Fort Worth
Posted on: January 13, 2021
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Job Description:
JPS Health Network is a $950 million, tax-supported health care
system for Tarrant County in North Texas. Licensed for 578 beds,
the network includes an acute care hospital andmore than 40
community-based clinics, including19 school-based clinics. John
Peter Smith Hospital is home to Tarrant County's first and only
Level 1 Trauma Center, its only psychiatric emergency services site
and has the largest hospital-based family medicine residency
program in the nation. Our network employs more than 6,500
people.Acclaim is our multispecialty medical practice group.
Acclaim has over 300 providers serving the JPS Health Network in
specialties ranging from primary care to general surgery and
trauma. The Acclaim group has been formed around a common set of
incentives and expectations supporting the operational, financial
and clinical performanceoutcomes of the network. Our goal is to
provide high quality, compassionate clinical care for every
patient, every time.For more information, visit
www.jpshealthnet.org.To view all job vacancies,
visitwww.jobs.jpshealthnet.org/ or www.teamacclaim.org.Job
Description:Description: The Bilingual PBX Operator provides
accurate information to both internal and external customers and
transfer calls accordingly. This position will focus on Spanish
speaking inbound calls.Typical Duties:* Prioritizes Spanish
speaking inbound calls. Answer calls in a timely and professional
manner.* Transfer calls to the appropriate department without
delay.* Pages hospital staff members, physicians, and employees
using the pager/beeper system in accordance with administrative
policies.* Utilizes telephone and paging system effectively in
normal and crisis situations.* Maintains product and district
standards as appropriate.* Performs other job related duties as
assigned.Qualifications:Required Education and Experience:* High
School Diploma, GED, or equivalent.Preferred Education and
Experience:* 1 plus years of experience in PBX.Required
Licensure/Certification/Specialized Training:* Bilingual (fluent in
Spanish and English is required).* Must successfully pass the
Spanish oral assessment within 60 days of hire. Team member will
have 2 opportunities within the first 60 days of hire to pass the
Spanish oral assessment.Location Address:2500 Circle DriveFort
Worth, Texas, 76119United States
Keywords: JPS Health Network, Fort Worth , Bilingual Patient Access Operator, Other , Fort Worth, Texas
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