FortWorthRecruiter Since 2001
the smart solution for Fort Worth jobs

Call Center Representative

Company: Cook Children's Health Care System
Location: Fort Worth
Posted on: January 13, 2021

Job Description:

The Call Center Representative (CSR) is responsible for providing information both verbally and in writing that is accurate and professional to clinicians, staff, patients, their family and the general public on behalf of various hospital departments and physician offices in a 24x7 environment. Communication may include telephone, e-mail, chat, and/or other methods. Representative may be responsible for monitoring life safety equipment and alarms - and responding via the appropriate protocol (e.g. overhead paging, alpha/numeric paging, telephone call, etc.). Representative must be computer literate with the ability to multitask and learn multiple software applications. Collaboration with IT groups and hospital departments is critical for success in this position.Qualifications:* High School diploma or GED required* One-two years of previous Call Center experience required* Preferred experience includes Bilingual (English/Spanish) and prior Level I Help Desk experience along with troubleshooting and probing skills* Excellent communication skills required with a strong command of the English language (bilingual preferred)* Outstanding listening and problem solving abilities* Must be able to multi-task under stress* Must have above average problem resolution and follow-up skills* A certain degree of creativity and latitude required while resolving unusual or adverse situations and dealing with difficult customers with diplomacy and understanding, making sound decisions based on available facts* Ability to effectively deal with stress, work varying shifts, holidays, week-ends and overtime as required in a 24x7 working environment* Must be able to type a minimum of 30 WPM* Must be able to effectively work with technology (PC / Laptop / Scripting System / etc.) and have a demonstrable ability to use technology* Experience working in a Healthcare environment is preferred* Prefer A+, ITIL, STI, CIAC, ATSI or comparableINDEPCLocation: Cook Children's Health Care System -- Information ServicesSchedule: Half-Time, Vary

Keywords: Cook Children's Health Care System, Fort Worth , Call Center Representative, Other , Fort Worth, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Strategic Alliances Specialist
Description: Quisitive is a premier Microsoft solutions provider that helps enterprise organizations move, operate and innovate in the Microsoft cloud: Microsoft Azure, Microsoft Dynamics and Microsoft O365 as well (more...)
Company: Quisitive
Location: Rowlett
Posted on: 01/21/2021

Operations Team Lead
Description: Warning: this company is not for everybody. Warning: this is a VERY ENTREPRENEURIAL company. Warning: this ROLE is extremely ENTREPRENEURIAL Our Company: we say what we mean and we mean what we say. humility (more...)
Company: Regal Plastic Supply Company Inc.
Location: Rowlett
Posted on: 01/21/2021

Remote Work-From-Home Independent Contractor - Call Center Representative
Description: We got what you want, you got what we need Goodbye long commutes, rigid schedules, and busybody managers. Hello, Liveops.Our well-known clients are seeking Independent Contractors to provide virtual services (more...)
Company: Liveops
Location: The Colony
Posted on: 01/21/2021


Remote Work-From-Home Independent Contractor - Call Center Representative
Description: We got what you want, you got what we need Goodbye long commutes, rigid schedules, and busybody managers. Hello, Liveops.--Our well-known clients are seeking Independent Contractors to provide virtual (more...)
Company: Liveops
Location: Mansfield
Posted on: 01/21/2021

Make up to $18/hour - Deliver with DoorDash
Description: Your time. Your Goals. What is DoorDash Available in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, wider nets, (more...)
Company: Doordash
Location: The Colony
Posted on: 01/21/2021

Deliver with GoPuff
Description: goPuff, a leading consumer technology platform delivering everyday essentials in minutes from local facilities, is looking for delivery partners to deliver through goDrive, an app that connects Delivery (more...)
Company: goPuff
Location: The Colony
Posted on: 01/21/2021

Caliber Home Loans - Residential Underwriter - Texas
Description: Job Description Join a reputable mortgage company that offers a direct hire,
Company: Caliber Home Loans
Location: Wylie
Posted on: 01/21/2021

Part Time Night Trash Collector - Wylie - Truck Required - Start Now!
Description: Valet Living is currently hiring for Part Time Night Trash Collectors in your local area. This is a great paying, part time night job. Feel the freedom of working outdoors, on your own, in a stress-free (more...)
Company: VALET LIVING
Location: Wylie
Posted on: 01/21/2021

Caliber Home Loans - Residential Underwriter - Texas
Description: Join a reputable mortgage company that offers a direct hire, six-figure income opportunity with full
Company: Caliber Home Loans
Location: Rowlett
Posted on: 01/21/2021

Lead Diesel Tech - Fort Worth- Hogan
Description: Lead Diesel Mechanic - Hogan Truck LeasingSince 1918, the Hogan family of companies has grown to anticipate and meet the transportation and logistics needs of our clients. Now in our third generation, (more...)
Company: Hogan Transportation
Location: The Colony
Posted on: 01/21/2021

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

Fort Worth RSS job feeds