Optician
Company: Fossil Creek Vision Clinic
Location: Fort Worth
Posted on: January 15, 2021
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Job Description:
Job Description We are looking for someone with excellent
computer skills, a great personality, excellent customer service
skills, and a multi-tasker. The Optician assists and educates
patients with their selection of eyeglass frames, lenses, and lens
enhancements. They are responsible for overseeing all duties in the
optical area, including placing orders to maintain inventory,
dispensing, lab finishing, and repairs and adjustments for
eyeglasses. This position also requires office support and
assisting customers with appointments. DUTIES AND RESPONSIBILITIES:
ESSENTIAL FUNCTIONS Assists and educates patients with the
selection of frames, lenses, and lens enhancements based on the
patients prescription and specific needs. Processes eyeglasses,
which includes pricing, measuring, collecting money, coding and
documenting patient information in the computer. Repairs and
adjusts eyeglasses while ensuring patient satisfaction. Maintains
clean, organized and stocked eyeglass displays. May assist patients
with the purchase of contact lenses, teach new contact lens wearer
how to insert, remove, clean and care for lenses. Manages inventory
of contact lenses, eyeglass frames, accessories, tools and office
supplies. Control lab inventory through auditing tray management
procedures, special orders, check-in of lenses, breakage, returns,
and the monitoring of damaged and defective product. PERFORMANCE
REQUIREMENTS: KNOWLEDGE, SKILLS AND ABILITY Proficient in using a
computer and able and willing to learn a new computer application
Ability to sell and service eyeglasses and contact lenses with a
commitment to provide excellent customer service. Problem solving
issues may involve patient comfort and satisfaction or dealing with
irate or frustrated customers. Problems are resolved by making
every effort to provide patient satisfaction while maintaining
composure and offering appropriate assistance. Must be able to
demonstrate the knowledge and skills necessary to provide care
appropriate to the age of the patients served. Extremely efficient,
organized and resourceful. Must be flexible and able to function
well in a fast-paced environment with great interpersonal skills to
deal with many personalities. Strong decision making skills.
Answering phones and scheduling of appointments. Recall patients.
Other duties as assigned. Work Week- 36 hours
Keywords: Fossil Creek Vision Clinic, Fort Worth , Optician, Other , Fort Worth, Texas
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