Mortgage Collections
Company: Aerotek
Location: Fort Worth
Posted on: February 23, 2021
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Job Description:
Description:This is an entry level role, the candidate should
have 2 recent years of Collections and Customer Account Resolution
skills. Position Summary: The Loss Mitigation Specialist acts as
the Single Point of Contact (SPOC) and is assigned a portfolio of
non-performing assets to contact, negotiate and complete loss
mitigation alternatives to minimize foreclosure losses. Essential
Duties and Responsibilities :Contributes to the progress of the
department by understanding the measurements used to define success
and how they can positively impact those measurements.Meets monthly
individual and team goals and key performance indicators.Handles a
portfolio of multiple mortgage products that are 90+ days
delinquent, or have requested loss mitigation, as governed by
investor, departmental and legal guidelines; minimizing the loss
due to foreclosure through the use of loss mitigation
options.Receives inbound calls and makes outbound calls to
customers, attorneys, realtors and other authorized parties on the
account and educates them on options available to resolve
delinquencies.Understands and discusses customers' general
requirements for loan modifications, short sales, deeds in lieu,
cash for keys, and consents to judgment other loss mitigation
options.Analyzes specific financial situations; recommends and
initiates the proper loss mitigation tool to assist each
borrower.Conducts light skip-tracing activities.Reviews title
searches to ensure that no title issues threaten the standing of
our investor's lien on the property.Ensures compliance with company
policies and procedures.Reviews and update daily reports and
accounts.Skills:collection calls, past due accounts, delinquent
accounts, Payment Options, Payment Arrangements, collection, loss
mitigation, Mortgage Servicing, loan servicing, MortgageTop Skills
Details:Loss Mitigation OR Collections ExperienceExcellent Customer
Service Computer SkillsAdditional Skills &
Qualifications:Education/Experience: High school diploma or general
education degree (GED) required. Associate's degree (A. A.) from
two-year College preferred. Two to four years' related experience
and/or training required. GSE loss mitigation experience preferred,
with specific emphasis on FHLMC (Freddie Mac) and FNMA (Fannie Mae)
loss mitigation.Qualifications: 2 recent years of Collections
experience (mortgage not required)Excellent attention to
detail.Ability to multi-task and consistently meet multiple
deadlines. Strong verbal and written communication skills.Ability
to work in a team environment.Ability to use good judgment.Strong
consulting and advising customer communication skills via telephone
and written communication.Experience Level:Entry Level About
Aerotek:We know that a company's success starts with its employees.
We also know that an individual's success starts with the right
career opportunity. As a Best of Staffing Client and Talent leader,
Aerotek's people-focused approach yields competitive advantage for
our clients and rewarding careers for our contract employees. Since
1983, Aerotek has grown to become a leader in recruiting and
staffing services. With more than 250 non-franchised offices,
Aerotek's 8,000 internal employees serve more than 300,000 contract
employees and 18,000 clients every year. Aerotek is an Allegis
Group company, the global leader in talent solutions. Learn more at
Aerotek.com.The company is an equal opportunity employer and will
consider all applications without regards to race, sex, age, color,
religion, national origin, veteran status, disability, sexual
orientation, gender identity, genetic information or any
characteristic protected by law.
Keywords: Aerotek, Fort Worth , Mortgage Collections, Other , Fort Worth, Texas
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