REPAY ("Realtime Electronic Payments" / NASDAQ TICKER: RPAY) is
an established and fast-growing publicly traded financial
technology and payment processing company headquartered in Atlanta,
Georgia, with offices across the
country. REPAY enables its customers to accept
payments anytime, anywhere, and through any channel while
providing a secure, seamless, and enjoyable payment
experience for the end consumers. REPAY offers a
comprehensive suite of electronic payment and
funding solutions, including debit and credit card
processing, ACH processing, Instant Funding, and electronic
bill payment systems with full IVR, text, and mobile
capabilities. The scalability of its products allows merchants
of all sizes to add an instant arsenal of intelligent payment
technology solutions to their businesses
without significant development costs or infrastructure
REPAY is looking for an experienced Sales Operations Analyst who
will work with the Sales Operations Manager to support and scale
the REPAY Sales Team. You will help manage and optimize the sales
teams' tools to improve adoption, user experience, improve sales
process KPI's. You will educate our team on the benefits and
features of our tools and serve as the point for training and
onboarding. As the Sales Operations Analyst, you will work in
lockstep with the Sales Operations Manager and collaborate with
multiple teams within REPAY to ensure the sales and success
teams are using the tools as effectively and efficiently as
possible while providing insight and analytical solutions.
You will work directly with stakeholders in Sales, Marketing,
Analytics, and other functions to understand challenging problems
and exciting business objectives. You will then leverage your
experience, broad and in-depth knowledge of sales processes and
sales tools to design both standard and creative solutions. You
will plan, prioritize, develop and roll out these solutions.
- Manage Day to Day sales teams' tool configurations while
working to continuously enhance system processes to meet teams
- Create and maintain documentation and training materials
related to all changes to the tool, and establish best
- Conduct fundamental analysis in excel (or Tableau) to identify
trends and generate reports.
- Communicate analytical findings, conclusions, and
recommendations to Sales Ops Manager and Senior Management.
- Onboard all new hires with the relevant sales tools and aid in
driving adoption across all teams. Conduct fundamental analysis in
Microsoft Excel to identify trends / generate a report.
- Assist Sales Ops manager in executing longer-term Sales Ops
- Support Sales, Client Success and other teams on day to day
basis with tool issues by using Salesforce cases.
- Assist Sales Ops in creating and a/b test Outreach sequences
and improve process efficiency and operationalize strategy.
- Support Sales Ops Manager with vendor relationships and vetting
of new tools.
- 2+ years in a Sales Operations Role focused on sales process
efficiencies and optimization.
- 2+ years as a CRM administrator or sales tool
- Strong reporting background using standard reporting tools
(excel, Tableau, salesforce reporting).
- Previous re-engineering experience updating an integrations
configuration to provide solutions for reporting, workflows and
- Experience working in a fintech/payments environment
- Strong analytical and communication skills.
- Experience training and supporting sales tools and sales team
- Ability to go beyond the execution or tactical tasks and come
up with a holistic view of sales ops future to support and drive
WHY JOIN REPAY. BECAUSE CULTURE IS EVERYTHING
GROWTH & people-centered LEADERSHIP
As the industry-leading financial technology provider in the
Consumer Finance and Business to Business spaces, we continue to
set the standard for application development and delivery. In 2019,
REPAY became a public company listed on the Nasdaq Stock Market
(RPAY). For the past three consecutive years, we have placed on the
ACG Atlanta Georgia Fast 40, a list recognizing the top 40
fastest-growing middle-market companies in Georgia. REPAY's
leadership empowers each team member to make a difference and
stretch to their fullest potential. Our dedication to frequent,
transparent communication is shown with companywide meetings where
our leaders share company vision and encourage employees to ask
fun WORK ENVIRONMENT & great teams
We offer it all: business to casual dress, great snacks &
beverages, and open-air collaborative team settings. REPAY has been
certified as a Great Place to Work company for 2017, 2018, 2019,
and 2020. The REPAY team is fun, smart, collaborative, and truly
enjoys working together. Making a difference in our local
communities - we support several philanthropic initiatives every
year to give back to our local communities. We are self-driven,
motivated professionals who do not require micro-management to
ensure we produce high quality and timely work.
INNOVATION & education
We create highly sophisticated payment processing applications
and are always pushing the boundaries of what is possible. We are
constantly revolutionizing the industry by building on new ideas
from clients and employees. We provide the resources necessary to
ensure new innovations can develop quickly and with quality. We
encourage continuing education, including professional conferences
PUTTING OUR PEOPLE FIRST
We believe our people are the best, and we care immensely about
their success. We offer a comprehensive benefits package which
includes 100% coverage of employee healthcare premiums and several
free benefits, including life insurance, disability insurance, and
work-life balance resources. All benefits go into effect day one.
Our employees' futures are important to us, which is why we have a
REPAY's core values are Excellence, Passion, Innovation,
Respect, and Integrity.
REPAY is an Equal Opportunity Employer.