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IT Onsite Services Intern

Company: Mahle, Inc.
Location: Fort Worth
Posted on: June 12, 2021

Job Description:

Together, we move the world-we've been doing it for over 100 years. At MAHLE, as a leading international development partner and systems supplier to the automotive industry, we pursue the objective of making mobility more efficient, more environmentally friendly, more convenient, and more economical. As part of our dual strategy, we are working both on the intelligent combustion engine for the use of hydrogen and other nonfossil fuels and on technologies for fuel cells and e-mobility.

With more than 72,000 employees, MAHLE generated sales of approximately EUR 9.8 billion in 2020 and is represented in over 30 countries with 160 locations, including 12 major research and development centers. Join our MAHLE team! #StrongerTogether

Your Role & Responsibilities

  • SUMMARY
  • Assists with day to day IT activities of the MAHLE North America Locations.
  • ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Performs computer troubleshooting to isolate and diagnose computer problems. Upgrades/repairs computer hardware as required.
  • Installs, upgrades, and configures network/local printers and software on desktop computers and laptops via SCCM - OM Basket.
  • Review and enter Tickets into BMC Incident Management System.
  • Review and solve open issues that are assigned daily and verifies with other IT members. If no resolution found, ticket should be transfer to appropriate group.
  • Once the incidents are resolved, a document of the resolution should be created for knowledge database and the ticket should be marked as resolved.
  • May be asked to contact end users to provide updates on submitted tickets Attends regular WHY Meetings.
  • Assists with special projects as needed, Computer lifecycle (installation, configuration, and deployment), maintain and ensure meeting rooms are working properly, troubleshooting and remote support for other IT groups (hands and eyes of other teams).
  • Other duties may be assigned.

Your Skills & Strengths

  • EDUCATION and/or EXPERIENCE
  • Actively enrolled in a four-year college or university, seeking a degree in an IT related field
  • 3.0 or higher cumulative GPA required
  • All Class Standings Considered.
  • Independent problem solving ability, self-motivated and hard-working (essential)
  • Attention to detail (essential)
  • Good oral and written communication skills (essential)
  • OVERTIME
  • Employees must be able to work in excess of forty (40) hours per week.

In addition to work in a great team, we encourage you to reach your personal potential and through outstanding learning and development opportunities. Exciting assignments and personalized support for your career are available to you.

Keywords: Mahle, Inc., Fort Worth , IT Onsite Services Intern, Other , Fort Worth, Texas

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