Auto Service Tech - Consistent Workflow

Company: AutoNation Ford Fort Worth
Location: Fort Worth
Posted on: November 22, 2021

Job Description:

Overview: Position OverviewTheSkilled Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.Who Would I Interact With?This position interacts daily with Customers, Service Advisors, other Technicians, Parts Associates, Cashiers, Sales Associates and Managers, just to name a few.What are the day-to-day responsibilities?

• Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.
• Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.
• Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer.
• Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.
• Documenting work performed on each vehicle on the repair order.
• Maintaining an inventory of normal Technicians tools not normally inventoried by the Service department as special tools.
• Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.
• Providing an exceptional customer experience to drive loyaltyHow will I know if I am successful?The performance of a Skilled Technician is measured by achieving:
  • Targeted production
  • Targeted sales
  • Targeted Customer Satisfaction IndexWhat are the requirements for this job
    • High School diploma or equivalent
    • 2+ years experience as an automotive technician
    • Automotive technical training (varies based on store needs)
    • Attention to detail
    • Organization and follow-up skills
    • Valid in-state drivers license and have and maintain an acceptable, safe driving recordWhat are the opportunities for career growth?Our Associates have many choices for career growth and development after success in a Service Technician role. Opportunities may include:
      • Master-Certified Technician
      • Service Advisor
      • Service Management

Keywords: AutoNation Ford Fort Worth, Fort Worth , Auto Service Tech - Consistent Workflow, Other , Fort Worth, Texas