Company: Ciera Bank
Location: Fort Worth
Posted on: May 16, 2022
Ciera Bank is an equal opportunity employer. Qualified applicants
will receive consideration for employment without regard to race,
color, religion, sex, sexual orientation, gender identity, national
origin, disability or protected veteran status.
Opportunity to join a growing team that is excited to advance our
nCino platform. We have a number of projects conceptualized and are
seeking a qualified administrator who can hit the ground running
and provide meaningful insight. The ideal candidate will have
mastered the balance between creativity and technology and have the
confidence to pick up and lead new projects. This role will be
given a high degree of autonomy to deploy solutions and has the
potential to expand into a larger role.
GENERAL SUMMARY (What is done and why)
The Salesforce/nCino Administrator is integral to the planning,
development and ongoing deployment of the nCino bank operating
system and Salesforce platform, as well as troubleshooting issues
on behalf of all users. This role will be dedicated to developing,
maintaining, and improving the processes, efficiency and user
adoption of the platform. It may require travel throughout the
bank's footprint for training and integration. This role will work
closely with various departments to ensure that the systems
developed will reflect the bank's policy and credit culture,
approval authorities, and desired operational workflow to a high
degree of accuracy and efficiency.
ESSENTIAL FUNCTIONS (Majority of duties, but not meant to be all
inclusive nor prevent other duties from being assigned as
Provide support to the nCino user base around day-to-day activities
including configuration, support, maintenance and improvement of
Identify, diagnose and resolve end user problems in an effective,
timely and courteous manner.
Design, document, build, test and deploy enhancements to nCino
custom objects, page layouts, workflows, alerts, reports,
dashboards, and processes to continuously improve data quality,
process integrity and productivity.
Assist with the institution's data maintenance including auditing
and diagnosing data integrity issues and completing bulk imports of
Perform intermittent application testing of new nCino releases and
internal organizational changes.
Participate in future conversions and configurations planned for
the Bank as part of our roadmap.
Develop training plans, materials, and documentation for
application users, keep materials up to date, coordinate new user
and ongoing training sessions for new employees. Assist in
communicating change management for the system.
Identify opportunities to leverage the applications to support
additional business intelligence, processes improvements and
efficiencies and new functionalities.
KNOWLEDGE, SKILLS & ABILITIES (Minimum education, experience,
technical and communication skill levels and licenses/certificates
normally required to perform the duties of this position.)
Bachelor's degree in business or technology related field
Salesforce Administrator Certification required.
nCino Administrator Certification must be obtained within 12 months
Proficiency in data manipulation and using data-related
Strong organizational, analytical and problem-solving skills to
evaluate situations, make recommendations and take prompt,
effective corrective action.
Exceptional interpersonal skills that involve collaborating with
internal and external contacts regarding complex policies,
procedures, or programs.
Strong overall technical background.
2+ years' hands-on experience with the Salesforce platform
Experience with Apex programming language and Visualforce
Experience with sandbox and production deployment preferred.
General lending knowledge encompassing a wide range of loan types,
including CRE, C&I and construction lending, and basic
knowledge of SBA and consumer lending a plus
WORKING CONDITIONS (Typical working conditions associated with this
type of work and environmental hazards, if any, that may be
encountered in performing the duties of this position.)
Internal - Work is normally performed in climate-controlled office
environment, where exposure to conditions of extreme heat/cold,
poor ventilation, fumes and gases is very limited. Noise level is
moderate and includes sounds of normal office equipment (computers,
telephones, etc.). No known environmental hazards are encountered
in normal performance of job duties.
External -Work will often include driving to other bank branches
for training and integration, with exposure to traffic, outside
atmospheric conditions, heat/cold, or moisture.
PHYSICAL DEMANDS (The physical effort generally associated with
Work involves standing and walking for brief periods of time, but
most duties are performed from a seated position. There is
potential for eyestrain from reading detailed printouts and
computer screen. Deadlines, workloads during peak periods and
pressure may cause increased stress levels. Work may include
occasional pushing, pulling, or carrying objects weighing up to 20
pounds such as files, documents, and computer printouts. Work
normally requires finger dexterity and eye-hand coordination to
operate computer keyboard at an advanced skill level.
WORKING RELATIONSHIPS/CONTACTS (Positions, other than supervisor
and immediate co-workers, with which incumbent has frequent contact
and the reason for contact.)
Internal - Any other bank employees, as necessary to fulfill job
External - Regular contact with Salesforce/nCino consultants and
Supervision of Others - No direct supervision of others
POSITION Salesforce/nCino Administrator
LOCATION TX, Fort Worth
SHIFT -not applicable-
ABOUT THE ORGANIZATION
We are a State chartered full-service community bank with eight
banking locations in the North Central Texas area. We embrace the
entrepreneurial spirit, conservative values and western heritage
that make us truly Texan in our hearts and souls.
Ciera Bank endeavors to make www.cierabank.appone.com accessible to
any and all users. If you would like to contact us regarding the
accessibility of our website or need assistance completing the
application process, please email us at
email@example.com. This contact information is for
accommodation requests only and cannot be used to inquire about the
status of applications.
Keywords: Ciera Bank, Fort Worth , Salesforce/nCino Administrator, Other , Fort Worth, Texas
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