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Salesforce Administrator (Remote)

Company: Resolution Technologies, Inc.
Location: Fort Worth
Posted on: June 25, 2022

Job Description:

This Role is 100% Remote!
Salesforce Administrator
Job Summary:

  • The Salesforce Administrator will work with an agile, cross-functional team of project managers, business stakeholders, and other technical resources to continually enhance the company's integrated Salesforce solution.
  • This individual should have a passion for creating repeatable and scalable solutions to drive continual improvement and increase user satisfaction.
  • The administrator should feel comfortable working collaboratively to communicate design options, assist change management, and adhere to governance requirements.
    Essential Functions:
    • Serve as a technology lead for Salesforce and communicate/collaborate at a high level with business owners and other technology team members
    • Collaborate with stakeholders, understand business needs, and define requirements to guide implementation
    • Design and implement repeatable and scalable solutions to fulfill business needs
    • Work with business stakeholders to enhance/maintain Salesforce digital experience sites (aka communities/portals)
    • Troubleshoot issues, identify root causes, resolve bugs and errors, and implement optimal solutions to resolve issues at the source
    • Assist with data management to improve quality and cleanliness
    • Work with external consultants as needed
    • Manage Salesforce change control for both new functionality requests and environment management
    • Own system documentation for Salesforce, its integrations, and ongoing enhancements/updates
    • Manage Salesforce user access, security, roles, and profiles
    • Manage system maintenance, including security reviews, release updates, health check, and optimizer
    • Perform other duties as assigned or required; occasional night and weekend work is required
      Job Qualifications:
      Must possess the following competencies:
      • Ethics and Values
      • Drive for Results
      • Planning
      • Priority Setting
      • Problem Solving
      • Perseverance
      • Decision Quality
      • Self-Development
        Must possess the following technical knowledge, skills, and abilities proportionate to the job's essential functions:
        • Proficiency with Salesforce's declarative (out of the box) capabilities to prioritize configuration, when possible, vs. coding
        • Experience with workflow, process builder, flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards, and reports
        • Experience with Salesforce digital experience sites (aka communities/portals)
        • Familiarity with Salesforce software development lifecycle, sandbox environment management, and changeset deployment
        • Salesforce Administrator certification (nice to have)
        • Experience with DocuSign, Conga, Ardira, Adobe, Outreach, LinkedIn (nice to have)
          Education / Experience:
          • Two or more years of experience administering Salesforce
          • College degree; equivalent hands-on experience will be considered
          • Or any equivalent combination of education and experience that demonstrates the ability to perform the essential functions of this position This job description is a summary of job requirements and functions. It is not intended to be an exhaustive list of all responsibilities

Keywords: Resolution Technologies, Inc., Fort Worth , Salesforce Administrator (Remote), Other , Fort Worth, Texas

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