Front Desk Part Time - 7am-1pm
Company: Planet Fitness Excel Fitness
Location: Fort Worth
Posted on: August 6, 2022
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Job Description:
Job Description Our job opening Excel Fitness is searching for a
Customer Service Representative to join our team We own and operate
34 Planet Fitness clubs across 3 states - and we're growing every
day You will work in a call center environment, providing support
services via telephone and email. You will act as an advocate to
our members, guests and prospective members, helping to ensure a
best-in-class customer experience. Your contributions Receive
inbound calls in a friendly manner from prospective and current
members. Answer questions involving general information about
Planet Fitness. Explain Planet Fitness policies to prospective and
current members Inform prospective members the current prices and
promotions Respond to member questions and concerns in a timely and
professional manner Facilitate needed updates to members---
accounts. Answer detailed questions regarding member---s contract
and company policies. Your qualifications Exceptional customer
service skills; able to interact in a positive and professional way
with prospects, members and co-workers. Punctuality and
reliability. Demonstrate diplomacy in all interactions while using
appropriate behavior and language. High School diploma/GED
equivalent required. Must be 18 years of age or older. Basic
computer proficiency. Bonus points Fluent in Spanish and English 1
--- 3 years of call center or customer service experience A passion
for fitness and health. Strong listener with the ability to
empathize and problem solve. Why you should join Excel Fitness
Great career opportunities --- every one of our General and
Regional managers were promoted form within Starting pay at
$9.00/hr Free premium gym membership Employees at a franchise
location are employed by the Franchisee and are not employees of
PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or
employment matters for franchisees or their employees, and does not
retain any reserved authority to control the terms and conditions
of employment for franchisees or their employees. Each franchisee
is responsible for ensuring compliance with local, state and
federal law.
Keywords: Planet Fitness Excel Fitness, Fort Worth , Front Desk Part Time - 7am-1pm, Other , Fort Worth, Texas
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