Front Of House (Foh) at Great Harvest Bread Co. Fo
Company: Jonathan Davis
Location: Fort Worth
Posted on: August 8, 2022
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Job Description:
Job DescriptionQUALIFICATIONS To perform this job successfully,
an individual must be able to perform each essential duty
satisfactorily. The requirements listed below are representative of
the knowledge, skill, and/or ability required. 1. Exhibits JOB AND
PRODUCT KNOWLEDGE sufficient to merchandise breads and other
products for sale to customer. 2. Exhibits ENERGY sufficient to
maintain a continuous high-level of productivity and enthusiasm
while on duty and possesses the stamina to work the early-morning
shifts or long afternoons regularly. 3. Exhibits STRESS TOLERANCE
sufficient to perform duties with a positive attitude, even when
faced with difficult or unusual pressures or circumstances. 4.
Exhibits ORGANIZATIONAL SKILLS sufficient to ensure that each
customer is waited on within required timeframe, orders are
organized and filled each day, breads are shelved and labeled with
accuracy, sales area is kept clean and uncluttered without slowing
down the production flow. 5. Exhibits INITIATIVE sufficient to
perform assigned duties without regular reminders; and sufficient
to be actively engaged in improving the atmosphere of the bakery.
6. Exhibits COST CONSCIOUSNESS sufficient to eliminate mistakes
that would create non-sellable products. 7. Exhibits COMMUNICATION
SKILLS sufficient to effectively give and receive information to
customers, co-workers and management; and sufficient assertiveness
to make needs and concerns known in a constructive way. 8. Exhibits
LEADERSHIP SKILLS sufficient to lead by example, constructively
direct the work of fellow employees and handle problems when they
arise and Meredith is not present. ESSENTIAL JOB
DUTIES/RESPONSIBILITIES include the following. Other duties may be
assigned as needed:1. Approach all aspects of job with the
following priorities in mind:· Customers always come first... they
must be acknowledged and served with a sense of urgency! All
customers are greeted with a smile and in a friendly manner within
two (2) seconds of entering the store · customer/sales area must be
kept neat and clean· Follow and observe all Food Handling
Guidelines · Chores must be done routinely and consistently--prep,
bagging, cleaning, etc.2. Serve customers in a patient, cheerful
way that reflects how we value our customers, our bread, and our
business.3. Prioritize all chores with product quality and
presentation in mind...bagging and merchandising/display of product
is the top priority in chores.4. Handle all cash transactions with
100% accuracy; handle cash according to policy! Be efficient and
proficient in all aspects of cash register operation-- gift
certificates, coupons, misrings, etc.5. Handle all products as if
they were worth 10 times their price-- handle and package with
care.6. Hustle at all times...moving fast yet neatly and safely. 7.
Answer phones in a way that is consistent with our standards of
customer service, using a friendly and cheerful voice.8. Develop a
sharp sense of product knowledge using assigned materials and
training sessions to be able to satisfactorily answer customer's
questions -- be a bread expert!9. Take special orders properly.
Name and phone # of orderer are a must. Organize orders so that
production staff can fill every order on its due date. 10. Clean
the store using checklists to our standards.11. Make every effort
to offer our customers service above and beyond the call of
duty--before we open, after we close, help to car, deliver if
possible, etc.--to establish our store as excellent in customer
service.12. Help out in any assigned "Winning Hearts" projects or
events.13. Adhere to the dress code. 14. Be available extra hours
during holiday seasons (Easter, Thanksgiving and Christmas at a
minimum). Essential functions are job duties which are critical or
fundamental to the performance of the job. The term does not
include functions which are performed on an occasional basis,
performed by some but not all persons in the position or that are
of only marginal importance. Reasonable accommodations may be made
to enable individuals with disabilities to perform the essential
functions.
Keywords: Jonathan Davis, Fort Worth , Front Of House (Foh) at Great Harvest Bread Co. Fo, Other , Fort Worth, Texas
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