Company: Teamware Solutions (quantum leap consulting).
Location: Fort Worth
Posted on: November 25, 2022
*Job Role: *Desktop Support
*Duration: * 06+ Months
*Location: * Dallas, TX (Local Profiles only with Spanish Bilingual
*JOB DESCRIPTION: *
- Support and troubleshoot Windows 10 Operating System-related
- Diagnose and resolve system and network-related issues on
desktops, peripherals, and related equipment.
- Support and troubleshoot Microsoft Office (especially
- Handle and resolve all problems escalated from the customer
helpdesk in a timely manner.
- Work with backend global teams to remediate and escalate issues
- Make recommendations for desktop performance improvements (and
lead their execution)
- Be responsible for application upgrades and escalated trouble
- Provide desktop computing customer service and support.
- Configure and manage software Package Distribution via SCCM.
- Create and maintain related documentation and knowledge base.
- Help keep end users productive through monitoring, maintenance,
strong documentation, and fixing issues in a timely manner.
- Be responsible for monitoring, managing, troubleshooting, and
maintaining client service quality for remote users via VPN
- *Spanish Bilingual Support is a mandatory requirement*
Job Type: Contract
Salary: $25.00 - $27.00 per hour
* 8 hour shift
* Customer support: 1 year (Preferred)
* iOS: 1 year (Preferred)
* Windows: 1 year (Preferred)
Work Location: On the road
*Speak with the employer*
Keywords: Teamware Solutions (quantum leap consulting)., Fort Worth , Desktop Support, Other , Fort Worth, Texas
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