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Process Fulfillment Representative-Titles

Company: Santander Holdings USA Inc
Location: Fort Worth
Posted on: November 25, 2022

Job Description:

Process Fulfillment Representative-TitlesNorth Richland Hills, United States of AmericaWHAT YOU WILL BE DOINGEssential Functions:

  • Accurately complete title releases for paid in full loans & leases per published state guidelines
  • Handle incoming requests for additional release documents, copy of titles or title maintenance request in accordance with established measures/deadlines and assigned goals.
  • Identifies and resolves escalated release issues within assigned scope.
  • Notarize various business documents while maintaining proper records using state issued notary book and business notary logs
  • Sort and distribute daily incoming mail
  • Research accounts on the discrepancy reports from the title service vendor
  • Process and mail paid in full contracts and letters per published state guidelines
  • Follows all established standards of procedures and guidelines when processing transactions to protect the Consumer and Company.
  • Documents and tracks all account activity in system of record.
  • Maintains effective communication with all colleagues, customers and third parties.
  • Provides daily support and resolution to all internal customers regarding escalated issues.
  • Updates the system with proper documentation for research, tracking, reconciliation and repository purposes.
  • Liaises with customers and third parties to resolve open issues in alignment to internal processes and external regulations. Other English

    Primary Location: -North Richland Hills, Texas, United States of America
    Other Locations: -Texas-North Richland Hills
    Organization: -Santander Consumer USA Inc.

Keywords: Santander Holdings USA Inc, Fort Worth , Process Fulfillment Representative-Titles, Other , Fort Worth, Texas

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