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Customer Service/Sales Representative

Company: Oliva Torras USA, Inc. dba Bracketry Systems
Location: Fort Worth
Posted on: November 27, 2022

Job Description:

*Customer Service/Sales Representative*

*Summary*

Oliva Torras USA dba Bracketry Systems, Inc. is an industry leader for the aftermarket mount and drive kits for Refrigeration, Bus and Emergency Vehicle Industry. We pride ourselves in manufacturing exceptional products for our customers.

*Oliva Torras USA dba Bracketry Systems, Inc*. is recruiting for a *Sales/Customer Service Associate*.

A successful candidate will have excellent communications skills, works well with team, sense of urgency and proficiency to resolve customer queries.

*Duties & Responsibilities*

* Sales order processing
* Fulfill sales requests and provide personalized suggestions to external customers to best meet their needs
* Strive to provide exceptional customer service and technical support via phone, internet, email and in-person
* Client service and satisfaction assurance
* Maintain high levels of product, service and related parts knowledge both existing and new
* Anticipate client requests and needs and respond with appropriate follow-up
* Maintain relationship with client base and relay all contact updates to accounting department
* Assist sales manager with establishing new client accounts
* Communicate all customer return requests to sales manager
* Communicate all customer warranty fulfillments to sales manager
* Consistently communicate both internally and externally to ensure errorless transactions

*Qualifications & Requirements*

* Confident and charismatic approach to clients
* Exceptional verbal, written and communication skills
* Exceptional organizational, prioritization, and multi-tasking skills
* Exceptional interpersonal skills
* Ability to work both independently and with teams
* Customer oriented, approachable, and confident
* Conveys a strong professional image, exhibit interest and positive attitude toward all assigned work
* Strong knowledge of industry standards
* Valid Driver's license
* High school diploma or equivalent (required)
* Ability to pass drug screening and background check

*Benefits*

* Full-time
* Paid holidays
* Paid time off
* Medical, Dental, Vision Insurance
* Life Insurance

Job Type: Full-time

Pay: From $1.00 per hour

Benefits:
* Dental insurance
* Health insurance
* Life insurance
* Paid time off
* Vision insurance
Schedule:
* 8 hour shift

Ability to commute/relocate:
* Fort Worth, TX 76177: Reliably commute or planning to relocate before starting work (Required)

Education:
* Bachelor's (Preferred)

Experience:
* Customer service: 3 years (Preferred)
* Sales: 3 years (Preferred)
* Automotive: 3 years (Preferred)

Work Location: One location%58047475%

Keywords: Oliva Torras USA, Inc. dba Bracketry Systems, Fort Worth , Customer Service/Sales Representative, Other , Fort Worth, Texas

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