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Supervisor of Support Specialists

Company: Simmons Bank
Location: Fort Worth
Posted on: January 25, 2023

Job Description:

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Commercial Loan Funding Supervisor assists the Manager of Support Specialists by overseeing the day-to-day operations of the Commercial Loan Funding Department.

The Commercial Loan Funding Department is responsible for funding all types of commercial attorney prepared loans that may include real estate loans, non-real estate collateral assets, and commercial and industrial loans secured by other types of collateral. Loans funded through this department normally range from $500,000 to $5,000,000 on a daily basis. The transactions are reviewed prior to closing to verify that all credit policy, compliance, and collateral issues are addressed appropriately as required by the nature and structure of the transaction.

Essential Duties and Responsibilities of Commercial Loan Funding Department

* Review of preliminary loan documentation for various loan packages consisting of title commitment, hazard insurance, flood certificate, appraisal, construction contracts, entity documents, UCC lien searches, etc.

* Review attorney prepared loan documents.

* Post-close review executed file from the title company or lending staff for accuracy and completeness. Fund the loan via wire transfer, cashier's check, or deposit to account. Prepare and forward loan package to Loan Operations for booking.

* Interact with title companies and lending staff regarding questions and concerns.

Essential Duties and Responsibilities of Commercial Loan Funding Supervisor

* Coordinates activities and sets workflow priorities, tracks performance, and works to keep team focused.

* Proactively coach team to develop knowledge of products and services as well as general knowledge of bank functions in an effort to efficiently address customer questions and problems to promote effective delivery of service to internal and external customers.

* Monitor production goals and error rates for assigned team.

* Make decisions/exceptions to policy on basic problems as part of good customer service/customer retention.

* Coordinate and/or assist in the development, implementation and operation of special products and services. Work closely with vendors and oversees system updates and changes due to software and product enhancements.

* Provide administrative assistance to management through generation of reports; provides research and development information with regards to new products and anticipated system changes.

* Manage department performance through performance reviews, departmental reporting, implementation of policies and procedures, research, and handling of customer complaints and requests.

* Ensure all departmental documents and activities are performed in compliance with applicable laws, regulations, policies, and procedures as applicable to this position, including completion of required compliance training.

* Perform other duties and responsibilities as assigned.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.


* Ability to read and interpret documents such as procedure manuals, general business correspondence and/or journals or government regulations

* Ability to write routine reports, procedures, and business correspondence

* Ability to effectively present information in one-on-one and small group situations, to customers, clients, and other employees in the organization

Education and/or Experience

* HS diploma/GED or equivalent in education and/or experience

* 4-6 years' experience in applicable area preferred

* 1-2 years' prior supervisory experience preferred

Computer Skills

* MS Office programs

Other Qualifications (including physical requirements)

* Advanced knowledge of applicable banking operations and procedures required.

Equal Employment Opportunity Information: Simmons First National Corporation and its subsidiaries are committed to a policy of equal employment with respect to a person's race, color, religion, sex, ancestry, sexual orientation, gender identity, national origin, covered veterans, military status, physical or mental disability or any other legally protected classifications. Simmons First National Corporation and its subsidiaries are committed to Affirmative Action Programs consisting of results-oriented procedures to ensure equal employment opportunities. These programs require positive action in lieu of neutral non-discrimination and merit hiring/performance policies.

Keywords: Simmons Bank, Fort Worth , Supervisor of Support Specialists, Other , Fort Worth, Texas

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