Network Services Jr. Specialist
Company: Aequor Technologies LLC
Location: Fort Worth
Posted on: January 25, 2023
Job Description: **Alternate job titles: Network Services Jr.
Shift will be Mon-Fri 8Am-5PM with OT on weekends - no remote
" To Support Svc / Sol Operations Manager in all occurring
" To ensure normal services are restored as quickly as possible and
adverse impact on operations due to incidents in IT environment is
" To be part of a 24x7x365 operations team to support the ***
" To operate all IT services, systems and applications in the
network infrastructure environment.
" Monitor all events that occur in the enterprise IT environment to
allow normal operations and to detect and escalate exception
" To ensure that Configuration Items (any component that needs to
be managed in order to deliver an IT Service) are identified,
accounted, reported, verified and audited.
Essential Job Functions
" Maintaining and administering network devices such as, MPLS
routers, SDWAN routers, switches, WLCs and access points.
" Performing disaster recovery operations as required.
" Protecting data, software, and hardware by coordinating, planning
and implementing in accordance with the *** Security and compliance
" Troubleshooting, diagnosing and resolving hardware, software, and
other network related issues.
" Managing trouble tickets, outages and processing escalations.
" Generating, driving , updating trouble tickets via
" Replacing or upgrading network hardware and software components
" Technical experience supporting WAN or LAN and/or DDI
technologies to support the *** business. Strong network experience
" Ability to troubleshoot basic and intermediate WAN and LAN
" Engage and work with Telecom providers as required.
" Escalate unsolved incidents to higher Tier support or
" Update documentation when required.
" Following *** s IT Operations management model and adhering to
our process controls and compliance requirements.
" Monitoring network performance to determine if adjustments are
required to the environment.
" Conferring with network users about solving existing system
" Operating master consoles to monitor the performance of networks
and computer systems.
" Coordinating computer network access and use.
" Supporting and troubleshooting Wifi issues with end users. A
basic understanding of Radius authentication is a plus.
" Communication skills being able to explain complicated technical
processes in a simple way to non-technical staff is a requirement
for successful data technicians.
" Preventive maintenance of Data Center equipment and devices.
" Troubleshooting fiber and copper connectivity issues.
Skill Set Required
" Good understanding of Data Center technology like VPC, VDC,
Fabric path, VRF & OTV.
" Good understanding of Data Center Migration, upgrades and refresh
" Good understanding of routing & switching.
" Good product knowledge of Cisco Catalyst 2K, 3K and 9K
" Good knowledge of Cisco Nexus 2K, 5K, 7K, 9K switches.
" Good knowledge of Routing Protocols (BGP, EIGRP, OSPF, RIP,
" Good knowledge in Configurations of VRF, VRRP, HSRP, Load
Sharing, Policy Based Routing, Access Control Lists, VLAN, NAT.
" Good knowledge of TCP/IP networking, network protocols and packet
" Good knowledge of RADIUS and TACACS+ protocols.
" Good knowledge of Cisco Prime, DCNM and Client.
" Proficient in collaboration with 3rd party suppliers and
" Good communication and documentation skills.
" Good knowledge in ITIL process and can work align with ITIL
" Install hardware at locations as required.
" Ability to lift 75 pounds for handling network gear.
Standard Minimimum Requirements
" Education: Bachelor s degree or equivalent years of applicable
" Experience: 1+ years of applicable experience
The ability to fluently read, write, understand and communicate in
Specific Job Job Requirements
" Shift: BLR-US 1 M-F 8-5
" Weekend & On Call Expectations: weekend based on shift
" Certifications: Cisco CCNA or Equivalent
" Customer Service Skills- Ability to engage with customers, ensure
their needs are met, build rapport with end customer and internal
" Routing Protocols: BGP, OSPF and vrf-lite
" Cisco IOS-XE and Nexus
" Ability to troubleshoot and understand basic QoS parameters
" SNMP and Netflow understanding and analysis.
" Network Management tools: Cisco Prime, Client, Logic Monitor.
" Network Wireless Cisco Flex connect and Meraki
" Troubleshooting skills performing tests to identify copper and
fiber cabling issues, replacing bad cabling or peripherals.
" Strong Analytical and troubleshooting skills
Comments for Suppliers:
Keywords: Aequor Technologies LLC, Fort Worth , Network Services Jr. Specialist, Other , Fort Worth, Texas
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