Courtesy Officer

Company: Boxer Property Management
Location: Fort Worth
Posted on: March 18, 2023

Job Description:

Under general supervision, this position provides a visual security presence to ensure that visitors have a safe and pleasant experience while visiting the building.

Roles and Responsibilities:

* Ensure the safety of guests, employees and company assets through constant patrol and observation of all assigned areas and reporting activities in accordance with departmental standard operating procedures
* Promote positive and courteous public relations to all tenants, visitors and guests
* Monitors and maintains control of facility access points and permitted areas of entry and responds to sounding alarms ensuring the safety of employees, guest and company assets; monitor visitor activities
* Gain and maintain proficiency with life safety system and central security panel of buildings
* Prepares reports based upon observations, information and occurrences to ensure compliance with departmental standard operating procedures
* Communicate with supervisor or manager on safety issues
* Tour properties and monitor building operations
* Maintain daily logs and shift reports
* Adhere to Security Policies and Procedures manual
* All other duties as assigned

Qualifications

Qualifications

Experience, Knowledge and Education:

* Intermediate skills in Microsoft Office (Word, Excel, PowerPoint, Publisher)
* Thorough knowledge of all emergency equipment, including but not limited to fire alarm systems, fire pumps, access systems, water risers, cutoff valves and electrical circuits
* Advanced customer service skills to diplomatically communicate with customers
* Ability to multi-task, prioritize and work efficiently; excellent attention to detail
* Ability to listen, communicate (written and verbal), excellent grammar, spelling and proof reading skills and follow-up effectively with all staffing levels and clients/customers
* Ability to demonstrate good common sense and sound judgment
* Ability to anticipate work needs and follow through with minimum direction
* High school diploma or GED equivalent required
* 2+ years of related experience
* Prior experience in law enforcement, military and/or security preferred

Additional Requirements:

* Non-Commission license preferred, or ability to obtain a valid, Non-Commissioned Security License through the Texas DPS Private Security Board
* Requires acceptance of any assigned shift including weekends
* Requires flexibility to accept assignments at any of our properties in the greater metropolitan area of the city / county in which you are hired
* Requires you provide your own transportation to / from any job site assignment.
* Requires flexibility to work overtime with same day notice, not to exceed 16 hours in a day
* Requires following established procedures for calling in absent and/or requesting time off
* Successfully pass pre-employment screening

Keywords: Boxer Property Management, Fort Worth , Courtesy Officer, Other , Fort Worth, Texas