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IT Implementation TM Manager

Company: Ryder
Location: Fort Worth
Posted on: October 13, 2019

Job Description:

Bachelor's degree in Logistics, Business or Technology Seven (7) years or more experience in Transportation/Logistics or Technology Seven (7) years or more experience in Transportation Management, Change Management, Project Management, and Implementation Management preferred Project management skills Demonstrates analytical skills Strong verbal and written communication skills Ability to: Create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors) Follow and create budgets Work independently and as a member of a team Flexibility to operate and self-driven to excel in a fast-paced environment Capable of multi-tasking, highly organized, with excellent time management skills Detail oriented with excellent follow-up practices Efficient in MS Excel, Word, MS Project, MS PowerPoint (advanced level) Demonstrated clear understanding ISO procedures/processes (advanced level) Proven Change Management methodology (advanced level) Root cause analysis and problem solving techniques (advanced level) Proficient with DEV OPS – VSTS, and product delivery methodology (advanced level) Process Development: Responsible for ensuring that all Application Launch Managers are trained and certified on the ROL / TM Implementation process. Assist Application Launch Managers and ITPMs in engineering new business processes for the partnership between ROL / TM and its new customers, using proven business process engineering methodology. Financial Support: Ensure that all projects are implemented as designed during CDD and additional discovery processes and are designed to deliver within budget requirements. Assists in designing and forming budgeting for ROL / TM enablement requirements. Process Improvement: Responsible for developing a mechanism that measures the effectiveness of the process. Responsible for using the feedback collected to improve the process, ensuring that it continues to meet customer requirements (both internal and external). Supervision: Supervise the Application Launch Managesr and ITPMs on all assigned implementation and enablement tasks. Ensure the achievement of customer satisfaction effective design and delivery of projects. Strategic technology Development Support: Identify and communicate enhancements and new technology requirements to the ROL / TM product team. Training/HR: Provide training to ROL / TM product and enablement teams. Perform necessary supervisory HR tasks. Participate in self-study and formal training Assist Application Launch Managers and ITPMs in properly specifying and documenting customer requirements Assist the Sales Team by describing ROL / TMs implementation methodology including goals, pricing, and gate checks. Performs other duties as assigned Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability. The IT Implementation TM Manager position is responsible for development and management of ROL / TM's process for implementation of all new accounts as well as managing the ALM and IT/PM team to ensure all new enablement projects are successful and delivered on-time. Ensures that the Team's process will deliver results that meet customer requirements, and that the process is appropriate across multiple environments and business situations. Ensures that best practice principles are incorporated into ROL / TM's process. Ensures that ROL / TM's process is engineered with a minimum of non-value added activities.

Keywords: Ryder, Fort Worth , IT Implementation TM Manager, Other , Fort Worth, Texas

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