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Client Support Intern

Company: XPO Logistics
Location: Fort Worth
Posted on: October 18, 2020

Job Description:



Logistics done differently.At XPO Logistics, we're out to transform transportation logistics through technology, and our multimillion-dollar commitment to IT underscores its importance to our vision. Our Technology Associates are on the cutting edge of that transformation. As an intern, you will have the opportunity to explore what's next in IT, software engineering, cybersecurity, QA, data science, UX/UI and more. We take pride in helping our employees grow and learn. Become the technology leader you're meant to be, by building tomorrow's technology today. Pay, benefits and more.We are eager to attract the best, so we offer competitive compensation. This 10 to 12-week internship program will take place in Fort Worth, Texas during the summer of 2021. What you'll do on a typical day:

  • Participate in the company's development process to analyze client requirements, determine fit and customizations, develop proposals and gather supporting data for cost estimates
  • Support the project manager for system implementations, upgrades and continued support, including documenting implementation plans, configuring systems and training users
  • Develop detailed functional specifications for modifications, defect corrections, enhancements and user documentation
  • Perform process and data modeling
  • Work with end users to perform user acceptance testing on system changes before they are releasedWhat you need to succeed at XPO:At a minimum, you'll need:
    • Background or education in related field
    • 2 years of relevant courseworkIt'd be great if you also have:
      • Experience with formal project management practices
      • Knowledge of formal systems development methodologies
      • An understanding of current information systems technologies such as client/server, relational databases, web-based systems and object-oriented design
      • Excellent verbal and written communication skills
      • Strong organizational and time management skills, including multitasking and managing customer expectationsBe part of something big. XPO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make XPO a great place to work. We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status. XPO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with XPO policies which are in place to safeguard our employees and customers. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Keywords: XPO Logistics, Fort Worth , Client Support Intern, Professions , Fort Worth, Texas

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